Aha! Ideas vs Brightidea
Aha! Ideas
aha.ioBrightidea
brightidea.comSide by side
| Figure | Aha! Ideas | Brightidea |
|---|---|---|
| Price from | $49/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Idea Management Software | 8.7 (#2) | 9.1 (#1) |
| Spec score · User Feedback Tools | 8.7 (#6) | 9.2 (#1) |
| Founded | 2013 | 1999 |
| Headquarters | Distributed team (U.S. + international) | San Francisco, California, United States |
| Integrations | Aha! Ideas integrates with more than 15 tools, including Salesforce, HubSpot, Zendesk, Jira, Slack, and Microsoft Teams. | Listed integrations include Microsoft Teams, Jira, Slack, Asana, ChatGPT, ServiceNow, Zapier, Google Drive, SharePoint, and Power BI. |
| Support | Aha! says its Customer Success team is available 24/7 and typically responds to requests within two hours without charging for support. | Brightidea lists support.brightidea.com and [email protected] for customer support. |
Plans
In their own words
Aha! Ideas
Aha! Ideas helps product teams gather feedback from customers and communities, then assess ideas by revenue potential. Teams can create custom-branded portals where unlimited portal users submit feedback and vote. Other inputs include polls, in-app idea submission, and automatic product-idea detection. Requests can be reviewed in a single view, evaluated with scorecards, and ranked by priority. Its AI assistant, Elle, can find themes in feedback, surface use cases across related ideas, and identify similar ideas for possible merging. The Advanced plan adds dynamic forms, proxy voting, CRM integrations, polls, advanced reporting, automation rules, and portal translation; CRM connections such as Salesforce and Zendesk require that plan. Essentials costs $49 a month, billed Monthly, starting at $49 per user/month with a minimum of three paid users. Advanced costs $74 a month, billed Monthly, with the same starting per-user price structure and minimum. A 30-day trial includes Advanced functionality, permits colleague invitations, and requires no credit card. Every plan includes HTTPS communications and encryption at rest. Users can export data as CSV or use the Aha! API. The product is available on web, macOS, Windows, as an extension, and through an API.
Brightidea
Brightidea provides software for organizations to collect and manage ideas, run innovation initiatives, and measure ROI across the innovation journey. Its suite includes Whiteboard, Idea Box, Program, Hackathon, Lab, Ecosystem, and Transformation. Idea Box captures and tracks ideas, while Whiteboard supports brainstorming and data-informed decisions. Listed workflow tools include idea scoring, voting, custom fields, duplicate detection, and evaluation. Transformation uses stage-gate pipelines to source, test, prioritize, and track ideas. Participation through Brightidea Program can happen in a branded web portal, mobile app, email, paper form, or Amazon Echo skill. Integrations include Microsoft Teams, Slack, Jira, Asana, ChatGPT, ServiceNow, Zapier, and Google Drive; RESTful APIs and webhooks support connections with other systems and endpoints. Brightidea says its application runs in AWS data centers in the United States and European Union, with AES-256 encryption at rest and HTTPS with TLS 1.2 or higher in transit. Access controls include SAML single sign-on, configurable password rules, granular privileges, and IP restrictions. Pricing is on request, and a 30-day free trial is available for Idea Box. The Memo Team Site plan is $99 a month.