Aha! Ideas vs Ideawake
Aha! Ideas
aha.ioIdeawake
ideawake.comSide by side
| Figure | Aha! Ideas | Ideawake |
|---|---|---|
| Price from | $49/mo | $250/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Idea Management Software | 8.7 (#2) | 7.9 (#13) |
| Founded | 2013 | 2013 |
| Headquarters | Distributed team (U.S. + international) | Milwaukee, Wisconsin, United States |
| Integrations | Aha! Ideas integrates with more than 15 tools, including Salesforce, HubSpot, Zendesk, Jira, Slack, and Microsoft Teams. | Listed integrations include Slack, Microsoft Teams, Google Analytics, Microsoft Power BI, Google Drive, Jira, Asana, Trello, Zoom, and Google Meet. |
| Security | Every plan includes HTTPS network communications and encryption at rest; Aha! says it is ISO 27001 certified and complies with GDPR. | The security page says services and databases are hosted on AWS, databases are encrypted at rest with AES, and applications encrypt data in transit using TLS. |
| Support | Aha! says its Customer Success team is available 24/7 and typically responds to requests within two hours without charging for support. | Support packages include administrator and end-user email support, knowledgebase access, an Innovation Specialist, and priority support; Enterprise administrator support also includes phone. |
Plans
Ideawake
- Standard support$250 a month
- Flex$500 a month
- Premium support$500 a month
- Enterprise support$1,000 a month
- BusinessPrice not published
- Enterprise licensingPriced on request
In their own words
Aha! Ideas
Aha! Ideas helps product teams gather feedback from customers and communities, then assess ideas by revenue potential. Teams can create custom-branded portals where unlimited portal users submit feedback and vote. Other inputs include polls, in-app idea submission, and automatic product-idea detection. Requests can be reviewed in a single view, evaluated with scorecards, and ranked by priority. Its AI assistant, Elle, can find themes in feedback, surface use cases across related ideas, and identify similar ideas for possible merging. The Advanced plan adds dynamic forms, proxy voting, CRM integrations, polls, advanced reporting, automation rules, and portal translation; CRM connections such as Salesforce and Zendesk require that plan. Essentials costs $49 a month, billed Monthly, starting at $49 per user/month with a minimum of three paid users. Advanced costs $74 a month, billed Monthly, with the same starting per-user price structure and minimum. A 30-day trial includes Advanced functionality, permits colleague invitations, and requires no credit card. Every plan includes HTTPS communications and encryption at rest. Users can export data as CSV or use the Aha! API. The product is available on web, macOS, Windows, as an extension, and through an API.