AirDroid Remote Support vs DWService
AirDroid Remote Support
airdroid.com
DWService
dwservice.netSide by side
| Figure | AirDroid Remote Support | DWService |
|---|---|---|
| Price from | $1.58/mo | $3.33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 10 |
| Spec score · Remote Support Software | 9.5 (#1) | 9.3 (#2) |
| Spec score · Remote support tools | 9.4 (#3) | 9.5 (#1) |
| Company legal name | Crunchbase identifies the legal name as Sand Studio and the company as private and for-profit. | The operator identifies itself as DWSNET S.r.l., with Italian VAT number IT10018841212 and registered office in Naples. |
| File transfer | Files can be transferred through the in-session chat. | Yes |
| Headquarters | Singapore | DWService states that its headquarters are in Italy; its legal address is Via Fedro 16, 80122 Napoli. |
| Rating on Chrome-Stats | 3.66 out of 5 from 1,308 ratings | 4.33 out of 5 from 366 ratings |
| Rating on Google Play | 3.7 out of 5 from 1.41K reviews | 4.3 out of 5 from 385 reviews |
| Security | AirDroid says remote support sessions use AES-256-bit encryption and TLS 1.2, with features including two-factor authentication and conditional access. | The service says communications use TCP port 443 and are encrypted using an SSL certificate, and that passwords are stored as hashes. |
| What it does | AirDroid Remote Support provides attended and unattended remote troubleshooting and control for business and personal users. | DWService provides browser-based remote access after installing its DWAgent on the computer being managed. |
Plans
AirDroid Remote Support
- FreeFree
- Personal Premium monthly$2.49 a month
- Personal Premium annual$18.99 a year
- Basic$199 a year
- Standard$599 a year
- PremiumPriced on request
DWService
- FreeFree
- Entry$4 a month
- Lite$6 a month
- Basic$12 a month
- Advanced$30 a month
- Professional$60 a month
- Premium$120 a month
- Entry$40 a year
- Lite$60 a year
- Basic$120 a year
In their own words
AirDroid Remote Support
AirDroid Remote Support lets businesses troubleshoot and control attended or unattended devices remotely. Support sessions can include remote control, screen sharing, voice chat, text messaging, and file transfer. An AR Camera links to Android or iOS cameras so staff can place 3D markers on physical objects. The Admin Console records session details such as operation status and service duration; it is primarily used for device enrollment and configuration, while web-console remote control is planned for the future. Listed platforms include Windows, macOS, Android, iOS, and web. iOS supports remote access only, and Windows or macOS control must start from Windows or macOS. Sessions use AES-256-bit encryption and TLS 1.2, with two-factor authentication and conditional access available. The Free plan costs nothing and includes one channel, one licensed user, 10 hours per month, and three unattended Windows/macOS devices. A 14-day trial is available.