| Price from | £30/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · Restaurant Marketing Software | 8.6 (#3) | 8.0 (#10) |
| Analytics | The Performance Dashboard tracks audience behaviour over time and measures marketing against business outcomes. | Paytronix provides real-time ROI analysis and shareable reports to help customers evaluate and optimize programs. |
| API | Airship provides REST API documentation, tutorials, and integration and accreditation tutorials for data partners. | Public REST documentation covers loyalty and gift transactions plus guest engagement for web and mobile applications. |
| API authentication | The REST API uses personal access tokens created in the Airship dashboard and passed in requests as bearer tokens. | API calls use an integration identifier and secret with HTTP Basic authentication, with B2B and OAuth methods also documented. |
| API scope | The SOAP API documentation covers contact and transactional data operations and includes a 216-page reference document. | Server API endpoints cover card activation, gift-card sales and reloads, card payments and reward redemption. |
| Documentation | The developer portal includes API overview and reference material, tutorials and accreditation guidance; the company also links to an Academy support site. | The developer portal includes integration guidance, API primers, guest website and mobile APIs, push notifications, SSO, server references, online-ordering docs and changelogs. |
| Founded | 2003 | 2001 |
| Headquarters | Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX. | Newton, Massachusetts, United States |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | The company advertises more than 450 existing integrations and more than 500 integration partners elsewhere on its site. |
| Messaging | Airship’s homepage describes scheduled campaigns and SMS broadcasts for guest engagement. | Messaging provides a guided campaign builder, calendar, duplication, performance dashboard and email, SMS and push channels. |
| Security | Airship’s data processing agreement says personal data is encrypted at rest and in transit and stored passwords are hashed and salted. | Paytronix says it follows PCI DSS requirements and maintains data-privacy and security practices. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | Customer Success Plans range from self-guided online technical support to plans with faster support access, a designated success manager, or strategy and analytics services. |
| What it does | Airship is a CRM and marketing platform aimed at hospitality businesses, combining guest data, marketing activity and revenue performance. | Paytronix combines loyalty, online ordering, omnichannel messaging, AI insights and payments in one guest-engagement suite. |
