Airship vs Scidoo CRM
Airship
airship.co.uk
Scidoo CRM
scidoo.comSide by side
| Figure | Airship | Scidoo CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · Hospitality CRM Software | 8.6 (#5) | 7.7 (#16) |
| API | Airship provides REST API documentation, tutorials, and integration and accreditation tutorials for data partners. | Scidoo says third-party systems authorized by the hotel can read or manage data via API, with permissions and authorization codes. |
| Founded | 2003 | Webcoom’s company history says Scidoo was developed in 2008. |
| Headquarters | Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX. | The company lists its address as Piazza Felice Cavallotti n.4, 63851 Ortezzano (FM), Italy. |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | Scidoo says its integrations cover payment systems, reservation portals, cash registers, home automation, invoicing, access and hospitality services. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | Scidoo says it provides support seven days a week, including training and help from programmers specialized in the hotel sector. |
Plans
Airship
- 100+ locations£30, paid once
- 51 - 100 locations£55, paid once
- 31 to 50 locations£75, paid once
- 16 to 30 locations£90, paid once
- 2 to 15 locations£120, paid once
- 1 location£150, paid once
- Airship AutomationsPrice not published
- Airship TeamsPrice not published
- EssentialsPriced on request
In their own words
Scidoo CRM
Scidoo CRM is a hospitality customer relationship management system for hotels, campsites, B&Bs and other accommodation providers. It gathers guest preferences, stay history, requests, contact channels and segments into centralized profiles. Communications can combine WhatsApp, email, online travel agency and social channels, chatbots and SMS. Teams can coordinate offers and upsells before a stay, concierge and messaging during it, and questionnaires, reviews, loyalty activity and remarketing afterward. Review tools include multilingual questionnaires, alerts, statistics, sentiment and guided replies. Scidoo CRM connects with Scidoo’s hotel PMS and other modules so guest history, quotes and reservations remain linked. The cloud-based management software is available from desktop, tablet and smartphone. Its API allows third-party systems to read or manage data when the property authorizes access and limits permissions to approved functions. The company lists independent hotels, hotel groups, campsites and villages, B&Bs and holiday homes as intended users. Scidoo is developed by Italian company Webcoom S.r.l. Pricing is on request; the CRM page offers a demo request without stating a price or trial duration.