AiSensy vs Bitsa AI
AiSensy
aisensy.com
Bitsa AI
bitsaai.comSide by side
| Figure | AiSensy | Bitsa AI |
|---|---|---|
| Price from | $6/mo | ₹299/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 17 | 4 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.9 (#155) |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Mumbai, Maharashtra, India |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The site lists WordPress, Shopify, WooCommerce, WhatsApp, Razorpay, and any HTML site among the systems it works with. |
| Limits | The pricing page says unlimited plan limits follow a fair-use policy, including up to 200 agents, 500 tags, 100 attributes and 50 segments. | Knowledge-base limits are 2 MB on the trial, 5 MB on Starter, and 25 MB on Growth and Pro. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Bitsa AI is a business chatbot platform that answers customer questions, qualifies leads, and sends leads to WhatsApp and email using a business’s own content. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The privacy policy says the service uses access controls, encryption in transit, and tenant isolation, and states that it cannot guarantee absolute security. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The site lists support hours as Monday to Friday, 10:00 to 18:00 IST. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.