AiSensy vs bot9
AiSensy
aisensy.com
bot9
bot9.aiSide by side
| Figure | AiSensy | bot9 |
|---|---|---|
| Price from | $6/mo | $199/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.7 (#182) |
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The site lists Crisp, Discord, Freshdesk, Intercom, Messenger, Shopify, Slack, Zendesk, and WhatsApp integrations. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | The pricing page describes Starter as suited to startups and small businesses and Professional as suited to medium-sized businesses. |
| Mobile apps | AiSensy links to its Android and iOS apps from its website navigation and footer. | The site footer displays an image labeled “Download on App Store and Google Play.” |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The Enterprise plan lists advanced admin permissions, SAML sign-on (SSO), and custom data retention. |
| Paid from | 45 | 199 |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The pricing comparison lists email and live chat support; it also lists an account manager, with a dash in one plan column. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.