AiSensy vs Chataffy
AiSensy
aisensy.comChataffy
chataffy.comSide by side
| Figure | AiSensy | Chataffy |
|---|---|---|
| Price from | $6/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 17 | 2 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.5 (#204) |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Jaipur, Rajasthan, India |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | AI can hand complex customer conversations to a human agent while retaining the chat history. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The privacy policy lists AWS and Amazon SES, Intercom, PayPal, Zapier, and Twilio as subprocessors; it does not describe these as product integrations. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | Chataffy describes the product for growing businesses, including SaaS, e-commerce, professional services, and startups. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Chataffy is an AI and human customer support platform that automates routine queries and escalates complex conversations to human agents. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The privacy policy says Chataffy uses HTTPS-encrypted communication and performs regular security audits and risk assessments. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The listed free plan includes 24/7 support. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.