AiSensy vs Convo360
AiSensy
aisensy.com
Convo360
convo360.aiSide by side
| Figure | AiSensy | Convo360 |
|---|---|---|
| Price from | $6/mo | ₹999/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 9 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.6 (#47) |
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The product page lists provider connections including Meta, Plivo, Twilio, Exotel, SIP, OpenAI, Gemini, Anthropic, Sarvam, Smallest.ai, ElevenLabs, Razorpay and Stripe. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | The maker presents the product for businesses including e-commerce, retail, clinics, education, restaurants, travel, logistics and professional services. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Convo360 provides AI agents for voice calls and chat across WhatsApp and other channels, including lead qualification and appointment booking. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The maker says provider credentials are encrypted at rest, account activity is audited, and the database and uploaded media are backed up nightly. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The site lists WhatsApp and phone support Monday–Saturday, 10 am–7 pm IST. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Convo360
- FreeFree
- Starter₹999 a month
- Pro₹2,999 a month
- Business₹7,999 a month
- FreeFree
- Starter₹999 a month
- Pro₹2,999 a month
- Support Desk add-on₹2,999 a month
- Business₹7,999 a month
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.