AiSensy vs Cribo
AiSensy
aisensy.com
Cribo
usecribo.comSide by side
| Figure | AiSensy | Cribo |
|---|---|---|
| Price from | $6/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.9 (#153) |
| Chatbot builder | AiSensy offers a visual drag-and-drop builder for WhatsApp chatbot flows. | Its no-code visual flow builder supports messages, conditions, delays, actions, and human handoff. |
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Listed integrations include Shopify, HubSpot, Salesforce, Zapier, and a custom API; the Zapier listing says it connects Cribo to 6,000+ apps. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Cribo is a WhatsApp Business Platform for teams to sell, support, and scale through WhatsApp. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | Its security page describes TLS encryption in transit, encryption at rest, network isolation, and regular backups with disaster recovery procedures. |
| Paid from | 45 | 29 |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The Enterprise plan includes priority support, and the pricing page says enterprises and agencies can get dedicated onboarding. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The homepage advertises a free 14-day trial with no credit card required and cancellation anytime. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.