AiSensy vs CustomGPT.ai
AiSensy
aisensy.com
CustomGPT.ai
customgpt.aiSide by side
| Figure | AiSensy | CustomGPT.ai |
|---|---|---|
| Price from | $6/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.5 (#58) |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | The Standard plan includes RAG API access, and the site links to a RAG API reference for developers. |
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Listed integrations include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | The about page describes the product as business AI intended to make AI accessible without technical expertise. |
| Limits | The pricing page says unlimited plan limits follow a fair-use policy, including up to 200 agents, 500 tags, 100 attributes and 50 segments. | The pricing FAQ says that hitting a word limit stops indexing new data, while hitting a query limit stops the agent from responding to queries. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | CustomGPT.ai is a no-code platform for building business AI agents that answer questions using an organization’s own content. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The security page states that data is encrypted in transit with SSL and at rest with 256-bit AES encryption. |
| Paid from | 45 | 89 |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The pricing page describes Enterprise as including white-glove onboarding, continuous training, and a dedicated solutions engineering and account team. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The company offers a seven-day trial and says a credit card is required and the selected plan is charged automatically when the trial ends unless canceled. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
CustomGPT.ai
- Standard$99 a month
- Premium$499 a month
- EnterprisePriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
CustomGPT.ai
CustomGPT.ai has no write-up on Specifiction yet; its figures are above.