AiSensy vs DoubleTick
AiSensy
aisensy.com
DoubleTick
doubletick.ioSide by side
| Figure | AiSensy | DoubleTick |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.2 (#224) |
| Spec score · WhatsApp Business API Providers | 9.4 (#1) | 7.5 (#23) |
| AI agents | AiSensy says its WhatsApp AI agents can understand context and handle conversations around the clock. | AI agents can answer customer questions using a business knowledge base, qualify leads and update customer records. |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | The product includes a no-code bot studio, lead assignment rules, bot interaction logs, journey analytics and working-hours replies. |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Mumbai, Maharashtra, India |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The site presents ISO 27001, GDPR and SOC 2 credentials and describes masking sensitive customer information. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The pricing FAQ says DoubleTick does not offer a free trial and invites prospective customers to book a demo. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
DoubleTick
- EnterprisePriced on request
- ProPriced on request
- StarterPriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
DoubleTick
DoubleTick has no write-up on Specifiction yet; its figures are above.