AiSensy vs Gallabox
AiSensy
aisensy.com
Gallabox
gallabox.comSide by side
| Figure | AiSensy | Gallabox |
|---|---|---|
| Price from | $6/mo | $150/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 4 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 8.1 (#20) |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.4 (#217) |
| Spec score · WhatsApp Business API Providers | 9.4 (#1) | 8.1 (#10) |
| Spec score · Conversational Marketing Software | 9.4 (#1) | 8.0 (#14) |
| Spec score · Messenger Marketing Software | 9.4 (#1) | 8.0 (#17) |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | The platform offers configurable WhatsApp and AI voice follow-up sequences, broadcast campaigns, and human escalation with context. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Gallabox says it connects to more than 30 integrations and lists tools including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier, and Razorpay. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Gallabox describes itself as an omnichannel AI agent platform that automates customer journeys across channels including WhatsApp, Instagram, voice, and web. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | Its privacy policy says it uses firewalls, encryption, authentication procedures, and physical and logical controls for databases and facilities. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The Basic plan lists a 48-hour support SLA, while the Enterprise plan includes a dedicated customer success manager and uptime SLA. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The pricing page offers 500 AI credits to test on real conversations and says no credit card is required. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Gallabox
- Basic$150 a month
- Essential$331 a month
- Advanced$632 a month
- EnterprisePriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.