AiSensy vs Hexabot
AiSensy
aisensy.comHexabot
hexabot.aiSide by side
| Figure | AiSensy | Hexabot |
|---|---|---|
| Price from | $6/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 17 | 9 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.6 (#48) |
| Free plan | Yes | Yes |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Paid from | 45 | 19 |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The Pro plan includes priority support, while Enterprise offers a dedicated success manager, priority support, and SLA-backed uptime and compliance support. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Hexabot
- CommunityFree
- Starter$19 a month
- Pro$59 a month
- Unlimited$149 a month
- CommunityFree
- Starter$19 a month
- Pro$59 a month
- Unlimited$149 a month
- EnterprisePriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.