AiSensy vs Ominiflow
AiSensy
aisensy.comOminiflow
ominiflow.comSide by side
| Figure | AiSensy | Ominiflow |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 8 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.6 (#45) |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Dewas, Madhya Pradesh, India |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The integrations page lists native connectors including Zoho CRM, Shopify, Odoo, HubSpot, WooCommerce, Razorpay, MyFatoorah, Tap Payments, Upayments, and Foodics. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Ominiflow is a WhatsApp Business Cloud API platform for SMBs and mid-market teams, adding shared inbox, chatbots, AI agents, broadcasts, analytics, and CRM sync. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The security page describes HTTPS and HSTS, role-based access, optional MFA enforcement, tenant isolation checks, signed webhooks, backups, and data-erasure tooling. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | Pricing FAQ says customers can reach support by phone, WhatsApp, and email, with plan-based standard, premium, or dedicated priority support. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The pricing FAQ offers an India two-day trial or a USD 14-day Scale trial. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Ominiflow
- Automation₹15,000 a year
- Customization₹25,000 a year
- EnterprisePrice not published
- Scale$199 a month
- Automation Plan₹15,000 a year
- Customization Plan₹25,000 a year
- Individual Conversion API₹25,000, paid once
- Enterprise PlanPriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.