AiSensy vs SOVA
AiSensy
aisensy.comSOVA
sova.aiSide by side
| Figure | AiSensy | SOVA |
|---|---|---|
| Price from | $6/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.6 (#50) |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | The SOVA ASR repository exposes the recognizer as a REST API and documents POST requests to the /asr endpoint. |
| Documentation | The help center organizes articles into onboarding, WhatsApp API, billing, integrations, templates and broadcasting, verification and platform features. | Support is directed to documentation for FAQs and to a community forum for expert help. |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Moscow, Russia |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The maker says ChatKit has ready-made integrations with popular assistant-development platforms and online chats; the homepage lists SOVA DOS, Facebook Messenger, Telegram, and RASA as supported data sources. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | 4.4 out of 5 from 63 reviews, but the G2 page identifies the product as Sova Assessment Ltd.'s talent-assessment platform rather than SOVA.ai's conversational-AI ecosystem. |
| Self-hosting | The product is presented as a hosted web service and the reviewed pages provide no self-hosting option. | The ASR repository documents Docker Compose deployment, pretrained-model downloads, CPU or GPU builds and local service startup. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The maker directs users to documentation and its community for expert support and lists [email protected] for support inquiries. |
| What it does | AiSensy is a WhatsApp engagement platform for marketing broadcasts, automated messages, ads, chatbots, catalogs, payments and shared customer support. | SOVA is an open-source ecosystem for creating conversational virtual assistants and chatbots for text and voice channels. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
SOVA
SOVA is a free, open-source ecosystem for building conversational AI, including virtual assistants, chatbots, speech tools, and neural-network software. SOVA IDE provides tools to develop, test, and release assistants, with a knowledge base, dialog processor, and team development features. Its dialog language supports rules, variables, external database queries, and modular dialogue structures. ChatKit is a React component set for chat widgets, with file sending, media, message editing, search, and channel selection. SOVA ASR converts recorded or live speech to text, while SOVA TTS generates audio from text. The maker says these speech tools run locally and are licensed under Apache 2.0 for academic and commercial development. SOVA lists 28,853 hours of labeled Russian and English audio under CC-BY 4.0. Products can run offline, in Azure or AWS, or locally using Docker. SOVA Mobile for iOS and Android supports text and voice messaging, multiple assistants, and conversation history. The maker also directs enterprise inquiries to Sales.