AiSensy vs SymplBot
AiSensy
aisensy.comSymplBot
symplbot.comSide by side
| Figure | AiSensy | SymplBot |
|---|---|---|
| Price from | $6/mo | €19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 17 | 2 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.8 (#171) |
| Data location | The Direct API privacy notice says message traffic is relayed through AiSensy's server without being persisted in its database, while webhook delivery logs are kept for 30 days and data resides in India. | The GDPR information page says personal data is processed and stored exclusively in the EU, using DigitalOcean EU data centers. |
| Free plan | Yes | Yes |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | The maker describes SymplBot as built for European small businesses seeking a simple chatbot with multilingual support and EU data hosting. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The privacy policy says SymplBot uses encryption in transit and at rest, EU data centers, regular security audits, and access controls. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The maker directs users with questions to its support email address, [email protected]. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The maker advertises the first 7 days free with no credit card required and says users can cancel anytime. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.