Aisera Customer Service vs Jira
Aisera Customer Service
aisera.com
Jira
atlassian.comSide by side
| Figure | Aisera Customer Service | Jira |
|---|---|---|
| Price from | — | $7.91/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Customer Self-Service Software | 7.6 (#24) | 9.1 (#2) |
| Compliance | Aisera lists ISO/IEC 27001 and CSA Star Level 1 certifications and SOC 2, GDPR, HIPAA/BAA, and CCPA compliance. | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program. |
| Headquarters | Santa Clara, California | Sydney, Australia and San Francisco, California |
| Integrations | The customer service page lists Five9, Genesys, Salesforce, ServiceNow, and Zendesk integrations. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
Aisera Customer Service
Aisera Customer Service has no write-up on Specifiction yet; its figures are above.