Akita vs Startdeliver
Akita
akitaapp.com
Startdeliver
startdeliver.comSide by side
| Figure | Akita | Startdeliver |
|---|---|---|
| Price from | $49/mo | €795/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Customer Success Software | 8.0 (#4) | 7.9 (#6) |
| Headquarters | Dublin, Ireland | Stockholm, Sweden |
| Integrations | Akita says it integrates with over 100 SaaS applications, including HubSpot, Intercom, Salesforce, Segment, Slack, and Zendesk. | Listed integrations include HubSpot, Salesforce, Pipedrive, Stripe, Chargebee, Intercom, Zendesk, Jira, Mixpanel, Slack, Gmail, Microsoft 365, and Zoom, with custom integrations available through its API. |
| Product | Akita is a customer success platform that centralizes customer data, activity, and metrics to help teams nurture and retain customers. | Startdeliver describes itself as a Customer Success platform purpose-built for CS teams and powered by AI. |
| Support | Akita says help-desk and email support are available Monday through Friday from 9 AM to 9 PM GMT, with in-app feature requests. | The terms list [email protected] as a support contact. |
Plans
In their own words
Startdeliver
Startdeliver is a Customer Success platform built for CS teams, with AI health assessment, customer collaboration, workflow automation, and reporting. Its assessment uses customer usage, engagement, stakeholder activity, and revenue data to flag risks, expansion opportunities, and customers to prioritize. Shared Space lets a company's team and its customers work on success plans, milestones, and progress together. Automation can drive outreach, onboarding follow-ups, renewal workflows, and expansion plays from real-time signals. Reporting brings NRR, GRR, team performance, and account health into one view. Listed integrations include HubSpot, Salesforce, Pipedrive, Stripe, Chargebee, Intercom, Zendesk, Jira, Mixpanel, Slack, Gmail, Microsoft 365, and Zoom; custom connections are available through its API. The application, database, and backups are hosted in AWS EU-CENTRAL in Frankfurt, Germany, with customer data encrypted at rest and in transit. The service has no free plan and offers a 14-day trial. GIGA costs €795 a month invoiced annually; TERA costs €1,295 a month invoiced annually.