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Akita
akitaapp.com
Spec sheet
- Product
- Akita is a customer success platform that centralizes customer data, activity, and metrics to help teams nurture and retain customers.Read 7 Oct 2026 · akitaapp.com
- Intended users
- Akita describes its platform as a fit for startups and teams beginning their customer success journey.Read 7 Oct 2026 · akitaapp.com
- Integrations
- Akita says it integrates with over 100 SaaS applications, including HubSpot, Intercom, Salesforce, Segment, Slack, and Zendesk.Read 7 Oct 2026 · akitaapp.com
- Security
- Akita says customer data is backed up daily for seven days, HTTP transport uses SSL, and access to hosting infrastructure uses two-factor authentication.Read 7 Oct 2026 · akitaapp.com
- Support
- Akita says help-desk and email support are available Monday through Friday from 9 AM to 9 PM GMT, with in-app feature requests.Read 7 Oct 2026 · akitaapp.com
- Headquarters
- Dublin, IrelandRead 28 Sep 2026 · akitaapp.com
- API and data input
- The pricing page includes full API access in the Growing Teams plan, and the FAQ says developer tools let teams push key data into Akita.Read 7 Oct 2026 · akitaapp.com
- Company location
- Akita identifies Akita Ventures Limited as based in Dublin, Ireland.Read 7 Oct 2026 · akitaapp.com
- Customer view
- Akita combines customer information from multiple data sources into a searchable, unified customer view.Read 7 Oct 2026 · akitaapp.com
- Health scores and dashboards
- Akita supports customized account and contact health scores and unlimited dashboards with statistics, charts, and customer lists.Read 7 Oct 2026 · akitaapp.com
- Hosting and compliance
- Akita says its data is hosted on AWS and its pricing FAQ states that Akita is GDPR compliant.Read 7 Oct 2026 · akitaapp.com
- Playbooks
- Playbooks can trigger predefined workflows based on customer behavior or attributes, create tasks, and send messages from the user's mailbox.Read 7 Oct 2026 · akitaapp.com
- Segmentation
- Users can create always-up-to-date customer segments by filtering account and contact attributes and KPI changes over time.Read 7 Oct 2026 · akitaapp.com
- Trial and billing
- The pricing FAQ says there is no free trial, subscriptions are month-to-month with cancellation anytime, and annual prepayment receives a 20% discount.Read 7 Oct 2026 · akitaapp.com
- Usage limits
- The pricing comparison lists monthly tracking event limits of up to 100,000 for Small Teams, up to 1M for Growing Teams, and unlimited for Enterprise.Read 7 Oct 2026 · akitaapp.com
Plans and prices
Small Teams $49 a month $49 /month 2 integrations · 2 full access users · 4 read-only users · additional integration $29/month · additional full access user $29/month Read 7 Oct 2026 · akitaapp.com
Growing Teams $99 a month $99 /month 4 integrations · 4 full access users · 8 read-only users · full API access · additional integration $29/month · additional full access user $29/month Read 7 Oct 2026 · akitaapp.com
Enterprise Teams $499 a month $499 /month custom integrations development · free onboarding sessions · end user teaching seminars · dedicated success engineer Read 7 Oct 2026 · akitaapp.com
Where Specifiction places it
- Customer Health Score Software#4 of 268.0
- Customer Success Software#4 of 248.0
- Customer Revenue Optimization (CRO) Software#4 of 198.0
