Alcatel-Lucent Enterprise Rainbow vs Hubgets
Alcatel-Lucent Enterprise Rainbow
al-enterprise.comHubgets
hubgets.comSide by side
| Figure | Alcatel-Lucent Enterprise Rainbow | Hubgets |
|---|---|---|
| Price from | Free | $0.24/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Unified Communications Software | 8.3 (#10) | 8.9 (#2) |
| Communication | Rainbow supports real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing. | It supports business voice, video, one-to-one instant messages, group chat, and file sharing. |
| Company | ALE International is identified as the Rainbow service designer and developer, with a registered office in Colombes, France. | Hubgets, Inc. lists its office at 4250 Lancaster Pike, Suite 120, Wilmington, Delaware 19805, USA; its About page says it began sharing the product in 2015. |
| Headquarters | Colombes, France | Wilmington, Delaware, USA |
| Platforms | The public cloud service is available on web, Windows and macOS computers, and Android and iPhone smartphones and tablets. | Hubgets is available in a browser and offers desktop downloads for Apple OS X and Microsoft Windows x64 and x86. |
| Product | Rainbow is a cloud communication and collaboration platform for businesses, with UCaaS services and a CPaaS developer platform. | Hubgets is an instant communication platform offered as a service or in a private cloud, combining team communication with searchable knowledge. |
| Support | ALE’s support page directs Rainbow users to its Help Center for setup help, troubleshooting, and questions. | The Enterprise page says a team of experts is available 24/7 for planning, installation, configuration, monitoring, management, and maintenance. |
Plans
Alcatel-Lucent Enterprise Rainbow
- Rainbow Essential (free service)Free
- Rainbow business subscriptionsPriced on request
- Rainbow CPaaSPrice not published
Hubgets
- FreeFree
- Startup$2.90 a year
- Team$6.90 a year
- Startup$2.50 a month
- Team$5.90 a month
- EnterprisePriced on request
In their own words
Alcatel-Lucent Enterprise Rainbow
Alcatel-Lucent Enterprise Rainbow is a cloud communication and collaboration platform for businesses, combining UCaaS services with a CPaaS developer platform. Teams can use real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing. Meetings support up to 120 participants and 12 simultaneous video streams. Rainbow can connect an existing on-premises telephony system or cloud PBX, including ALE OXO Connect, OmniPCX Enterprise, and non-ALE PBXs. Connectors integrate communications with tools such as Microsoft Teams and Salesforce; APIs and SDKs connect apps, websites, and workflows. Developer resources include REST APIs, web, iOS, Android, and Node.js SDKs, webhooks, bots, and a free sandbox. Rainbow is available on Android, iOS, macOS, web, and Windows, as well as through an API. ALE says it encrypts service connections and call media, and that Rainbow follows applicable privacy laws including GDPR and CCPA. The service lists ISO 27001 certification and European certifications or approvals including ACN, C5, ENS, and CSPN. Individual use has a free plan; business subscription pricing is available on request.
Hubgets
Hubgets combines team communications with searchable knowledge, and is offered as a service or in a private cloud. It supports business voice and video, direct and group messages, and file sharing. The platform indexes and classifies communications, including Topics, so teams can search earlier discussions. Topics provide shared spaces for project and task conversations, with feedback, content, and decisions visible to participants. Page by Hubgets lets business partners reach a team member in a browser by chat, voice, or video without revealing an email address or phone number. Open APIs are advertised for integrations; Enterprise can connect with applications on a company intranet. Enterprise can run on company premises or in a private cloud, with data behind a customer-managed firewall and customer-selected compliance and auditing. The maker says its AI assesses team mood and adjusts communication flows using more than 50 factors. The free cloud plan supports up to 20 users and limits message history to the last 5,000 messages per thread. Startup supports up to 1,000 cloud users; Team supports up to 10,000. The maker lists its start in 2015 and headquarters in Wilmington, Delaware.