Alcatel-Lucent Enterprise Rainbow
al-enterprise.com
What it is
Alcatel-Lucent Enterprise Rainbow is a cloud communication and collaboration platform for businesses, combining UCaaS services with a CPaaS developer platform. Teams can use real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing. Meetings support up to 120 participants and 12 simultaneous video streams. Rainbow can connect an existing on-premises telephony system or cloud PBX, including ALE OXO Connect, OmniPCX Enterprise, and non-ALE PBXs. Connectors integrate communications with tools such as Microsoft Teams and Salesforce; APIs and SDKs connect apps, websites, and workflows. Developer resources include REST APIs, web, iOS, Android, and Node.js SDKs, webhooks, bots, and a free sandbox. Rainbow is available on Android, iOS, macOS, web, and Windows, as well as through an API. ALE says it encrypts service connections and call media, and that Rainbow follows applicable privacy laws including GDPR and CCPA. The service lists ISO 27001 certification and European certifications or approvals including ACN, C5, ENS, and CSPN. Individual use has a free plan; business subscription pricing is available on request.
Spec sheet
- Product
- Rainbow is a cloud communication and collaboration platform for businesses, with UCaaS services and a CPaaS developer platform.Read 7 Oct 2026 · al-enterprise.com
- Platforms
- The public cloud service is available on web, Windows and macOS computers, and Android and iPhone smartphones and tablets.Read 7 Oct 2026 · al-enterprise.com
- Integrations
- Rainbow connectors integrate communications with tools including Microsoft Teams and Salesforce, and its APIs and SDKs support integrations with apps, websites, and workflows.Read 7 Oct 2026 · al-enterprise.com
- Privacy
- ALE says it uses transport encryption for service connections and media encryption for audio and video calls.Read 7 Oct 2026 · al-enterprise.com
- Compliance
- The Rainbow page says the service follows applicable privacy laws including GDPR and CCPA.Read 7 Oct 2026 · al-enterprise.com
- Support
- ALE’s support page directs Rainbow users to its Help Center for setup help, troubleshooting, and questions.Read 7 Oct 2026 · al-enterprise.com
- Headquarters
- Colombes, FranceRead 28 Sep 2026 · al-enterprise.com
- Founded
- Alcatel-Lucent Enterprise says it was established as a standalone company in 2014.Read 7 Oct 2026 · al-enterprise.com
- Company
- ALE International is identified as the Rainbow service designer and developer, with a registered office in Colombes, France.Read 7 Oct 2026 · al-enterprise.com
- Communication
- Rainbow supports real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing.Read 7 Oct 2026 · al-enterprise.com
- Developer tools
- The developer platform offers REST APIs, web, iOS, Android, and Node.js SDKs, webhooks, bots, and a free sandbox.Read 7 Oct 2026 · web-assets.al-enterprise.com
- Meeting capacity
- Audio and video meetings support up to 120 participants and up to 12 simultaneous video streams.Read 7 Oct 2026 · al-enterprise.com
- Security certifications
- Rainbow states that it is ISO 27001 certified and lists European certifications or approvals including ACN, C5, ENS, and CSPN.Read 7 Oct 2026 · al-enterprise.com
- Telephony
- Rainbow can connect an existing on-premises telephony system or cloud PBX, and its hybrid approach supports ALE OXO Connect, OmniPCX Enterprise, and non-ALE PBXs.Read 7 Oct 2026 · al-enterprise.com
Plans and prices
Rainbow Essential (free service) Free Free for individual use · features and availability may change Read 7 Oct 2026 · al-enterprise.com
Rainbow business subscriptions Priced on request Subscription pricing; contact sales Flexible subscription · available on-premises, hybrid, private cloud, or public cloud Read 7 Oct 2026 · al-enterprise.com
Rainbow CPaaS Price not published Monthly, based on previous month’s measured use; prices shown as 0.005€/$ per API call, 0.001€/$ per API call, 0.005€/$ per minute, and 0.1€/$ per GB after free allowances 2,000 administration API calls/month free · 5,000 bot/resource API calls/month free · 500 WebRTC minutes/month free · 5 GB storage/month free Read 7 Oct 2026 · al-enterprise.com
Strong points and limits
Strong points
- Meetings allow up to 120 participants.
- Connects with existing on-premises telephony or cloud PBX.
- Provides REST APIs, SDKs, webhooks, and bots.
- Lists ISO 27001 certification.
- Free plan is available for individual use.
Limits
- Business subscription pricing requires contacting sales.
- Meetings allow up to 12 simultaneous video streams.
- Free service features and availability may change.
Who it suits
Rainbow suits businesses seeking messaging, calling, meetings, and connections to existing telephony systems. Its APIs, SDKs, webhooks, and sandbox also suit developers building communications into apps or workflows.
Verdict
Rainbow covers business communications alongside developer integration tools and support for existing telephony systems. Individual use has a free option, while business subscription pricing is on request.
Where Specifiction places it
- Unified Communications Software#10 of 288.3
- UCaaS Platforms#9 of 198.3
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