Alcatel-Lucent Enterprise Rainbow vs Mitel One
Alcatel-Lucent Enterprise Rainbow
al-enterprise.comMitel One
mitel.comSide by side
| Figure | Alcatel-Lucent Enterprise Rainbow | Mitel One |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 9 |
| Spec score · Unified Communications Software | 8.3 (#10) | 8.2 (#12) |
| Founded | Alcatel-Lucent Enterprise says it was established as a standalone company in 2014. | 1973 |
| Integrations | Rainbow connectors integrate communications with tools including Microsoft Teams and Salesforce, and its APIs and SDKs support integrations with apps, websites, and workflows. | Mitel One licensing includes Microsoft Teams integration through Mitel Assistant, and qualifying bundles include calendar integrations. |
Plans
Alcatel-Lucent Enterprise Rainbow
- Rainbow Essential (free service)Free
- Rainbow business subscriptionsPriced on request
- Rainbow CPaaSPrice not published
Mitel One
- EntryPriced on request
- PremierPriced on request
- ElitePriced on request
- Mitel One ElitePrice not published
- Mitel One Elite monthlyPrice not published
- Mitel One EntryPrice not published
- Mitel One PremierPrice not published
- Mitel One Premier monthlyPrice not published
- Mitel One Upgrade to EntryPrice not published
In their own words
Alcatel-Lucent Enterprise Rainbow
Alcatel-Lucent Enterprise Rainbow is a cloud communication and collaboration platform for businesses, combining UCaaS services with a CPaaS developer platform. Teams can use real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing. Meetings support up to 120 participants and 12 simultaneous video streams. Rainbow can connect an existing on-premises telephony system or cloud PBX, including ALE OXO Connect, OmniPCX Enterprise, and non-ALE PBXs. Connectors integrate communications with tools such as Microsoft Teams and Salesforce; APIs and SDKs connect apps, websites, and workflows. Developer resources include REST APIs, web, iOS, Android, and Node.js SDKs, webhooks, bots, and a free sandbox. Rainbow is available on Android, iOS, macOS, web, and Windows, as well as through an API. ALE says it encrypts service connections and call media, and that Rainbow follows applicable privacy laws including GDPR and CCPA. The service lists ISO 27001 certification and European certifications or approvals including ACN, C5, ENS, and CSPN. Individual use has a free plan; business subscription pricing is available on request.