Alchemer vs eSurveysPro
Alchemer
alchemer.com
eSurveysPro
esurveyspro.comSide by side
| Figure | Alchemer | eSurveysPro |
|---|---|---|
| Price from | $26.25/mo | $8.33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 15 | 8 |
| Spec score · Survey Software | 9.4 (#2) | 8.2 (#34) |
| Response analytics | Yes | Yes |
| Custom branding | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | The maker says survey data can be exported for offline processing with tools such as Excel or SPSS. |
| Logic branching | Yes | Yes |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | eSurveysPro provides hosted tools to create surveys, collect results, and use related services. |
| Reporting | Help documentation covers standard reports, crosstabs, comparison, fall-off, profile and TURF reports plus Excel, CSV and SPSS exports. | The service displays results in real time and supports online reports, data export, shared reports, custom summary reports, charts, and filters. |
| Security | Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls. | The maker says it uses SSL encryption for paid survey plans and reports that its site infrastructure is regularly updated with security patches and tested. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | Paid plans include priority email support, and the feature comparison lists phone support for higher account tiers. |
| Survey builder | The survey product provides drag-and-drop creation, advanced logic and branching, more than 40 question types and mobile-optimized surveys. | The survey editor supports question types including complex matrix questions and page skip logic. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
eSurveysPro
- Free AccountFree
- Basic$100 a year
- Premium$200 a year
- Corporate$400 a year
- EnterprisePrice not published
- DedicatedPrice not published
- Premium$200 a year
- Enterprise DedicatedPriced on request
In their own words
eSurveysPro
eSurveysPro has no write-up on Specifiction yet; its figures are above.