Alchemer vs Formbricks
Alchemer
alchemer.com
Formbricks
formbricks.comSide by side
| Figure | Alchemer | Formbricks |
|---|---|---|
| Price from | $26.25/mo | $74/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 7 |
| Spec score · Survey Software | 9.4 (#2) | 8.9 (#10) |
| Spec score · Survey API Software | 9.4 (#1) | 8.9 (#4) |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | Listed third-party integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. |
| Intended users | Alchemer describes its audience as customer-obsessed teams and highlights multi-location businesses, mission-based organizations, and teams across industries. | The maker describes the platform as built for organizations seeking to understand customers through feedback, with uses spanning financial services, healthcare, e-commerce, nonprofits, government, market research, and retail. |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | Formbricks is an open-source, privacy-first experience management platform for gathering feedback on websites, apps, and other channels. |
| Security | Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls. | Formbricks says data is encrypted in transit with HTTPS/TLS 1.3 and at rest with AES-256, and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001 compliance. |
| Self-hosting | The product is presented as an Alchemer-hosted cloud service with regional application data centers; the reviewed pages provide no self-hosting package. | Formbricks offers self-hosting through one-click setup, Docker, and Kubernetes deployment options. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | Self-hosted free users receive community support, while EE license users receive prioritized support and updates. |
| Survey features | The Survey page lists advanced customization, logic and branching, 43 question types, multichannel deployment, instant reporting, and segmentation. | Hobby includes link-based and in-product surveys, all question types, conditional logic, hidden fields, partial responses, file uploads, and single-use links. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
Formbricks
- Pro$89 a month
- Scale$390 a month
- HobbyFree
- Self-Hosting FreeFree
- Pro$74 a month
- Scale$325 a month
- Self-Hosting EE LicensePriced on request
In their own words
Formbricks
Formbricks is an open-source experience management platform for collecting feedback on websites, apps, and other channels. It supports website, email, and in-app surveys, including link-based and in-product surveys, conditional logic, hidden fields, partial responses, file uploads, and single-use links. Pro adds respondent identification, contact and segment management, attribute-based segmentation, email follow-ups, webhooks, integrations, mobile SDKs, and AI translations. Listed integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. Teams can use the cloud plans or self-host with one-click setup, Docker, or Kubernetes. The documented v6 self-host baseline runs eight long-running services; the single-server evaluation setup lists 2 vCPU, 4 GB memory, and 20 GB SSD. Formbricks says it encrypts data in transit and at rest and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001. Hobby cloud has one workspace and 250 responses monthly; Pro has three workspaces and 2,000 responses monthly. The pricing note lists a free plan, paid from $74/mo (annual), and a 14-day trial.