| Price from | $26.25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 15 | 0 |
| Spec score · Survey Software | 9.4 (#2) | 6.8 (#126) |
| Response analytics | Yes | Yes |
| Respondent panel | Yes | Yes |
| Compliance | Alchemer lists SOC 2 Type II, ISO 27001, GDPR, HIPAA, CCPA and FERPA compliance or support on its security pages. | The company says it aims to comply with applicable privacy laws including PIPEDA, GDPR, HIPAA, Québec Law 25, and Canada’s Law C-27, and notes the policy has not been externally audited. |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | nQuerio is a privacy-first survey platform designed for academic and scientific research. |
| Security | Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls. | The privacy policy says identifiable data is encrypted in transit using SSL/TLS and at rest, with access limited to authorized personnel. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | The site invites users to contact [email protected] and says it will respond promptly. |