| Price from | $26.25/mo | $199/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 3 |
| Spec score · Survey Software | 9.4 (#2) | 8.5 (#26) |
| Spec score · Voice of Customer Software | 9.4 (#1) | 8.6 (#2) |
| API access | Yes | Yes |
| API availability | The pricing page says API access is available for Business Platform accounts. | Qwary lists API access as an Enterprise-plan feature and links a separate developer/API site from its footer. |
| Documentation depth | The help center organizes hundreds of articles across Survey, Digital, Workflow, Pulse, Dashboard and Voice, including API and developer guides. | The help center includes product guides, SDK installation instructions, event tracking, SPA pageview handling and survey-variable documentation. |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | The pricing comparison lists Google Sheets, Slack, Zendesk, Freshdesk, Jira, Snowflake, Mailchimp, Salesforce, Google Analytics and Zapier integrations. |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | Qwary combines customer feedback surveys with AI analysis to help teams turn feedback into decisions. |
| Rating on G2 | 4.5 out of 5 from 199 reviews | 4.8 out of 5 from 72 reviews |
| Rating on GetApp | 4.5 out of 5 from 393 reviews | 4.8 out of 5 from 69 reviews |
| Reporting | Help documentation covers standard reports, crosstabs, comparison, fall-off, profile and TURF reports plus Excel, CSV and SPSS exports. | Qwary offers CX reports and shareable dashboards with views that can be customized for teams, leadership, or clients. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | The pricing comparison lists email support and in-app chat support, with 1:1 Slack channel support also shown. |
| What it does | Alchemer is a feedback and data-collection platform for designing surveys, gathering customer and employee input, analyzing results and triggering follow-up actions. | Qwary is an experience-management platform that collects customer feedback across touchpoints and uses AI to turn it into insights and actions. |
