Alchemer vs Survey Solutions
Alchemer
alchemer.comSurvey Solutions
mysurvey.solutionsSide by side
| Figure | Alchemer | Survey Solutions |
|---|---|---|
| Price from | $26.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 2 |
| Spec score · Survey Software | 9.4 (#2) | 8.7 (#12) |
| Spec score · Survey API Software | 9.4 (#1) | 8.1 (#17) |
| Response analytics | Yes | Yes |
| API access | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | The platform provides REST APIs for custom dashboards, reports, external database connections, and automated quality controls; its R package covers almost all available API calls. |
| Intended users | Alchemer describes its audience as customer-obsessed teams and highlights multi-location businesses, mission-based organizations, and teams across industries. | The maker lists National Statistical Offices, NGOs, universities, think tanks, and private survey firms among its clients and partners. |
| Logic branching | Yes | Yes |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | The maker offers searchable documentation, instructional videos, a user forum, and release notes; its support guidance directs how-to questions to the public forum. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
In their own words
Survey Solutions
Survey Solutions is free survey data collection software developed in the World Bank’s Data group. Its Questionnaire Designer supports multilingual forms, collaboration, online and tablet testing, compiler guidance, and formatted PDF output. Survey questions can include nested rosters, answer piping, linked or cascading questions, barcodes, pictures, audio, and external sensor data. Macros, calculated variables, lookup tables, validation, and paradata monitoring provide ways to control interview flow and check data quality. Survey modes include offline tablet interviews, browser-based surveys, phone interviews, and mixed-mode studies. GIS tools support collecting location, distance, and area data, geofencing, and offline interviewer guidance using satellite images and GPS. REST APIs support custom dashboards, reports, external database connections, and automated quality controls; its R package covers almost all API calls. Server components can be deployed on premises or in the cloud using documented Docker, AWS, Azure, and Windows Server options. The free server and tablet components are available as downloads, with no use restrictions for public or private companies. Users provide their own tablets and server hosting. Self-hosted administrators handle backups, updates, and ongoing maintenance. The software is listed for Android, API, Linux, self-hosted, web, and Windows.