Alchemer vs SurveyJS
Alchemer
alchemer.com
SurveyJS
surveyjs.ioSide by side
| Figure | Alchemer | SurveyJS |
|---|---|---|
| Price from | $26.25/mo | $19.92/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 7 |
| Spec score · Survey Software | 9.4 (#2) | 8.9 (#11) |
| Spec score · Survey API Software | 9.4 (#1) | 8.7 (#9) |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | SurveyJS libraries use JSON to communicate with servers and can integrate with any backend; Form Library documents backend examples for PHP, Node.js, and ASP.NET Core. |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | SurveyJS is a set of JavaScript components for building surveys, quizzes, polls, and other web forms, storing responses in a database, and visualizing results in custom dashboards. |
| Public API | REST API v5 exposes account, team, user, contact, survey, question and response objects, with GET, PUT, POST and DELETE operations. | The SurveyJS Service API exposes REST endpoints for loading survey definitions, posting responses and retrieving results. |
| Rating on G2 | 4.5 out of 5 from 199 reviews | 4.5 out of 5 from 38 reviews |
| Rating on GetApp | 4.5 out of 5 from 393 reviews | 4.9 out of 5 from 24 reviews |
| Rating on Trustpilot | 1.8 out of 5 from 18 reviews, calculated from the displayed star distribution | 3.7 out of 5 from 1 review |
| Self-hosting | The product is presented as an Alchemer-hosted cloud service with regional application data centers; the reviewed pages provide no self-hosting package. | The components run inside the customer application and can be hosted on the customer’s own servers or cloud infrastructure. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | License holders can contact technical support through the Help Desk or support email; Enterprise includes priority support and a technical account manager. |
| What it does | Alchemer is a feedback and data-collection platform for designing surveys, gathering customer and employee input, analyzing results and triggering follow-up actions. | SurveyJS is a suite of JavaScript components for building surveys, quizzes, polls and other forms, storing responses in your database and visualizing results. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
SurveyJS
- EssentialFree
- Basic Renewal$239 a year
- PRO Renewal$419 a year
- Basic$589, paid once
- Enterprise RenewalPriced on request
- PRO$1,059, paid once
- EnterprisePriced on request
In their own words
SurveyJS
SurveyJS is a set of JavaScript components for building surveys, quizzes, polls, and web forms, then storing responses and displaying results. Its free, open-source Form Library renders JSON-based forms in React, Angular, Vue, and plain JavaScript applications. It supports more than 20 question types, conditional logic, validation, multilingual forms, and right-to-left languages. Survey Creator provides a drag-and-drop designer that generates JSON schemas. Dashboard displays results through interactive charts, tables, word clouds, and aggregated statistics; PDF Generator creates editable PDF forms and exports submissions. The libraries run in a customer’s application and can connect to any backend or database. SurveyJS says it does not access, process, or store survey data; customers choose and manage their own data storage and protections. React, Angular, and Vue have native support, while jQuery uses a wrapper over the Vanilla JavaScript version. The Form Library is free, but Survey Creator, Dashboard, and PDF Generator require commercial licenses for production use. Commercial developer licenses are required for each developer working with those product APIs or implementing integrations.