Alchemer vs SurveyToGo
Alchemer
alchemer.comSurveyToGo
surveytogo.netSide by side
| Figure | Alchemer | SurveyToGo |
|---|---|---|
| Price from | $26.25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 12 |
| Spec score · Survey Software | 9.4 (#2) | 8.4 (#29) |
| Spec score · Market Research Software | 9.4 (#1) | 8.1 (#16) |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | SurveyToGo Insights and data connectors are available to all users at no additional cost, with visualization integrations for Power BI and Google Looker. |
| Intended users | Alchemer describes its audience as customer-obsessed teams and highlights multi-location businesses, mission-based organizations, and teams across industries. | The company says SurveyToGo serves small and large agencies, from smaller projects or audits to global market research firms. |
| Security controls | Official security material describes encryption at rest and in transit, regional data isolation, SAML SSO, MFA, RBAC, AWS architecture and customer-managed retention. | The pricing page says servers have biometric locks and 24-hour surveillance, software and infrastructure receive security patches, and the network is protected by an enterprise-class firewall. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | The company describes its customer support as fast, concise and friendly and provides a support contact for questions about Insights and integrations. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
SurveyToGo
- 100 interviews$150, paid once
- 500 interviews$500, paid once
- 1,000 interviews$810, paid once
- 2,000 interviews$970, paid once
- 6,000 interviews$1,990, paid once
- 12,000 interviews$3,550, paid once
- 20,000 interviews$5,700, paid once
- 30,000 interviews$7,950, paid once
- 60,000 interviews$15,350, paid once
- 120,000 interviews$30,500, paid once
In their own words
SurveyToGo
SurveyToGo has no write-up on Specifiction yet; its figures are above.