| Price from | $26.25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 1 |
| Spec score · Survey Software | 9.4 (#2) | 7.8 (#64) |
| Response analytics | Yes | Yes |
| API access | Yes | Yes |
| Custom branding | Yes | Yes |
| Free plan | Yes | No |
| Logic branching | Yes | Yes |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | TrackBee provides an online survey platform for collecting information, analyzing it, and generating actionable insights. |
| Security | Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls. | TrackBee says surveys are encrypted and hosted with a cloud provider, and its privacy policy identifies AWS data hosting in Mumbai, India for the mobile app. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | TrackBee says it provides field support and lists a contact phone number of +91 94334 47272. |