Alchemer vs UmfrageOnline
Alchemer
alchemer.comUmfrageOnline
umfrageonline.comSide by side
| Figure | Alchemer | UmfrageOnline |
|---|---|---|
| Price from | $26.25/mo | $35/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 15 | 4 |
| Spec score · Survey Software | 9.4 (#2) | 8.0 (#55) |
| Response analytics | Yes | Yes |
| API access | Yes | Yes |
| Custom branding | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | Business and Enterprise include API access and webhooks, and the feature comparison also lists a WordPress plugin and Google Analytics integration. |
| Intended users | Alchemer describes its audience as customer-obsessed teams and highlights multi-location businesses, mission-based organizations, and teams across industries. | The maker describes the tool as used by companies, organizations, and educational institutions, including for customer feedback and employee surveys. |
| Logic branching | Yes | Yes |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | The maker offers email support and German- and English-language phone support on weekdays from 9:00 to 17:00 Europe/Zurich time. |
Plans
Alchemer
- FreeFree
- Collaborator$55 a month
- CollaboratorPriced on request
- Professional$165 a month
- ProfessionalPriced on request
- Full Access$275 a month
- Full AccessPriced on request
- Business PlatformPriced on request
- Free PlanFree
- Collaborator Monthly$55 a month
UmfrageOnline
- Professional$35 a month
- Business$59 a month
- Enterprise$255 a month
- BasicFree
In their own words
UmfrageOnline
UmfrageOnline has no write-up on Specifiction yet; its figures are above.