| Price from | $26.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 2 |
| Spec score · Survey Software | 9.4 (#2) | 8.0 (#52) |
| Response analytics | Yes | Yes |
| API access | Yes | Yes |
| Respondent panel | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | A paid-account group webhook can send question-and-answer data to an external API using POST with JSON. |
| Logic branching | Yes | Yes |
| Security | Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls. | Upinion states that it is ISO 27001 certified and uses encryption, partitioned storage, account-based access controls, and SSL/TLS for communications. |
| Support | Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training. | Upinion describes a feedback mechanism and community management service operating 24/7 for exchange between communities and designated stakeholders. |