Alepo BSS Now vs Amdocs Kenan

Alepo BSS Now is a fully managed SaaS business support platform for MVNOs and ISPs. It combines customer management, preconfigured product catalogs, charging and billing, and self-care portals with AI chatbot support. Billing options include prepaid and postpaid broadband plans, as well as subscription- and usage-based billing. Real-time analytics cover customer insights, revenue reporting, and operational metrics; operators can also provide branded mobile and web self-care applications. Integrations include RADIUS, Diameter, payment gateways, and open APIs for CRM, ERP, and analytics platforms. Alepo says setup and go-live can occur in under 30 days, though its initial deployment guidance covers a single customer type with mobile voice, SMS, and data on monthly billing cycles. Listed security measures include encryption, multi-factor authentication, role-based access, and SSO. Alepo also states GDPR and SOC2 compliance, a 99.9% uptime SLA, and 24/7 monitoring. Subscriptions include a dedicated Customer Success Manager, configuration support, consulting, training, and issue resolution. Pricing is available on request.

Amdocs Kenan is a configurable rating and billing engine for organizations with different industries, pricing models and geographic needs. Kenan 7 covers billing, ordering, catalogs, discounts and promotions, taxation, quotations, invoicing, journaling, accounts receivable, collections and general ledger functions. Amdocs identifies telecommunications, financial services and utilities among the industries it serves, for B2C, B2B and B2B2C customers. Sample implementations span 180 countries in one platform instance, and multinational billing includes multiple currencies and a unified view across member accounts. Kenan uses a common codebase for on-premise and cloud deployments, with AWS, Azure, Google Cloud and Oracle Cloud named as options. Database choices include Oracle, PostgreSQL and Aurora. Other listed capabilities include invoice-driven self-service, CRM links to invoice and account information, deployment automation, cloud security features, telecom API standards and in-place upgrades. Kenan is paid, with pricing available on request.