Alepo BSS Now
alepo.com
What it is
Alepo BSS Now is a fully managed SaaS business support platform for MVNOs and ISPs. It combines customer management, preconfigured product catalogs, charging and billing, and self-care portals with AI chatbot support. Billing options include prepaid and postpaid broadband plans, as well as subscription- and usage-based billing. Real-time analytics cover customer insights, revenue reporting, and operational metrics; operators can also provide branded mobile and web self-care applications. Integrations include RADIUS, Diameter, payment gateways, and open APIs for CRM, ERP, and analytics platforms. Alepo says setup and go-live can occur in under 30 days, though its initial deployment guidance covers a single customer type with mobile voice, SMS, and data on monthly billing cycles. Listed security measures include encryption, multi-factor authentication, role-based access, and SSO. Alepo also states GDPR and SOC2 compliance, a 99.9% uptime SLA, and 24/7 monitoring. Subscriptions include a dedicated Customer Success Manager, configuration support, consulting, training, and issue resolution. Pricing is available on request.
Spec sheet
- Purpose
- BSS Now is a fully managed SaaS business support platform for MVNOs and ISPs.Read 1 Oct 2026 · alepo.com
- Audience
- Alepo says its solutions serve communication service providers ranging from emerging MVNOs to Tier-1 operators.Read 1 Oct 2026 · alepo.com
- Integrations
- Integration capabilities include RADIUS, Diameter, API connectivity, major payment gateways, and open APIs for CRM, ERP, and analytics platforms.Read 1 Oct 2026 · alepo.com
- Security
- Alepo states that BSS Now uses end-to-end encryption, multi-factor authentication, GDPR and PCI DSS compliance, and a 99.9% uptime SLA.Read 1 Oct 2026 · alepo.com
- Compliance
- The BSS Now datasheet lists GDPR compliance, SOC2 compliance, role-based access, and SSO integration.Read 1 Oct 2026 · alepo.com
- Support
- Every BSS Now subscription includes a dedicated Customer Success Manager, configuration support, best-practice consulting, training, and issue resolution.Read 1 Oct 2026 · alepo.com
- Headquarters
- Austin, Texas, United StatesRead 28 Sep 2026 · alepo.com
- Analytics
- BSS Now provides real-time analytics with customer insights, revenue reporting, and operational metrics.Read 1 Oct 2026 · alepo.com
- Billing models
- The datasheet lists prepaid and postpaid broadband plans plus subscription-based and usage-based billing.Read 1 Oct 2026 · alepo.com
- Core operations
- The platform includes customer management, preconfigured product catalogs, convergent charging and billing, and self-care portals with AI chatbot support.Read 1 Oct 2026 · alepo.com
- Customer apps
- Alepo describes branded mobile and web self-care applications for digital-first engagement.Read 1 Oct 2026 · alepo.com
- Initial deployment limit
- Alepo's launch guidance says initial deployment supports single customer types with mobile voice, SMS, and data services on monthly billing cycles.Read 1 Oct 2026 · alepo.com
- Launch time
- Alepo says complete platform setup and go-live can occur in under 30 days.Read 1 Oct 2026 · alepo.com
- Scaling
- The platform uses elastic cloud architecture and automated scaling to add subscribers, services, or regions without downtime.Read 1 Oct 2026 · alepo.com
- Security operations
- Alepo's security page states that its systems use 24/7 monitoring and are ISO 27001 compliant.Read 1 Oct 2026 · alepo.com
Plans and prices
BSS Now Priced on request Subscription pricing scales with your business success Customer management · billing · self-care · AI support · no hidden fees or mandatory services Read 1 Oct 2026 · alepo.com
Strong points and limits
Strong points
- Supports prepaid, postpaid, subscription, and usage billing
- Branded mobile and web self-care applications
- Real-time customer, revenue, and operational analytics
- Subscriptions include training and a dedicated Customer Success Manager
- Alepo says go-live can occur in under 30 days
Limits
- Initial deployment guidance covers a single customer type
- Pricing is available on request
Who it suits
BSS Now is intended for MVNOs and ISPs, with Alepo serving providers from emerging MVNOs to Tier-1 operators. It suits providers seeking managed customer, billing, and self-care operations.
Verdict
BSS Now brings customer operations, billing, self-service, and analytics together as a managed service. Its initial deployment scope and on-request pricing are worth clarifying before choosing it.
Where Specifiction places it
- Telecom Billing Software#11 of 317.8
