ISPbills
ispbills.com
What it is
ISPbills is billing and network operations software for internet service providers, connecting subscriber automation with monitoring and incident resolution. It creates invoices from subscriber packages, billing cycles and due dates, and supports prepaid, postpaid, daily and monthly billing. NOC features include real-time device monitoring, traffic graphs, instant alerts and Zabbix support. For fiber operations, it manages FTTH, GPON and EPON infrastructure, provisions ONUs and tracks optical signal levels across 12+ OLT vendors. Subscribers can check service, pay bills, download receipts and open support tickets through a branded portal. ISPbills lists 68+ integrations and REST API versions 1 and 2 with more than 200 endpoints, plus HMAC-signed webhooks. Deployment options include cloud and self-hosted; managed cloud workloads run on Microsoft Azure. Plans include a free option at free with a one-time setup charge of ৳1,000 and up to 100 active subscribers. Paid plans start with Starter at 2,000 BDT a month, plus a one-time setup charge of ৳1,500. A 14-day trial is listed. iPilot AI credits are a separate product, not included in plans.
Spec sheet
- What it does
- ISPbills combines subscriber billing, customer management, network provisioning, monitoring, support, and financial reporting for internet service providers.Read 19 Oct 2026 · ispbills.com
- Product
- ISPbills describes itself as ISP billing software connecting subscriber automation, network management and incident resolution.Read 29 Sep 2026 · ispbills.com
- Intended users
- ISPbills says it is built for broadband, fiber and wireless operators, including NOC teams, resellers, hotspot providers and card distributors.Read 29 Sep 2026 · ispbills.com
- API
- ISPbills lists REST API v1 and v2 with more than 200 endpoints and HMAC-signed webhooks.Read 29 Sep 2026 · ispbills.com
- Integrations
- The integrations page lists 68+ connections across payment gateways, SMS gateways, network equipment, communication channels and protocols.Read 29 Sep 2026 · ispbills.com
- Mobile apps
- The maintained mobile families are iAdmin for operators, iCustomer for subscribers, iPartner for partners, and iPay for merchant payment messages.Read 19 Oct 2026 · ispbills.com
- Security
- The security page lists TLS 1.3 for supported web connections, encrypted database connections, infrastructure-level encryption at rest, and secure credential and API-key handling.Read 29 Sep 2026 · ispbills.com
- Support
- Support uses Intercom for live conversations, Zendesk for formal tickets, and public documentation for implementation guidance.Read 19 Oct 2026 · ispbills.com
- License
- ISPbills is proprietary software; its terms reserve intellectual property rights and prohibit redistribution, resale, or sublicensing of source code without consent.Read 19 Oct 2026 · ispbills.com
- Headquarters
- Rangpur, BangladeshRead 28 Sep 2026 · ispbills.com
- Founded
- 2016Read 28 Sep 2026 · ispbills.com
- Maker
- ISPbills identifies itself as a project of Internet For Education (i4E), a registered nonprofit founded in 2016 in Rangpur, Bangladesh.Read 19 Oct 2026 · ispbills.com
- Access controls
- The platform lists tenant-scoped data isolation, role-based access controls, separate web and API authentication, and two-factor authentication support.Read 29 Sep 2026 · ispbills.com
- Android requirements
- The iAdmin Android client requires Android 8.0 or later and is distributed as a signed APK from the ISPbills sign-in environment.Read 19 Oct 2026 · ispbills.com
- API scope
- The REST APIs cover customers, billing, packages, network devices, monitoring, SMS, VPN, operators, logs, and webhooks.Read 19 Oct 2026 · ispbills.com
- API versions
- API v1 uses bearer tokens for compatibility clients, while API v2 uses OAuth2 client credentials and is recommended for new integrations.Read 19 Oct 2026 · ispbills.com
- Billing
- It supports automatic invoice generation from subscriber packages, billing cycles and due dates, including prepaid, postpaid, daily and monthly models.Read 29 Sep 2026 · ispbills.com
- Billing models
- The platform supports prepaid, postpaid, daily, and monthly billing with automated invoices based on packages, cycles, and due dates.Read 19 Oct 2026 · ispbills.com
- Customer portal
- The customer portal lets Hotspot and PPPoE subscribers view bills, payments, package details, connection information, and support options.Read 19 Oct 2026 · app.ispbills.com
- Deployment prerequisites
- Self-hosted installations require server administration, FreeRADIUS 3.x, and a reachable MikroTik RouterOS API; exact OS and stack specifications are supplied during onboarding.Read 19 Oct 2026 · ispbills.com
- Documentation depth
- The documentation includes product guides, setup runbooks, integration instructions, API references, FAQs, security guidance, and a dated changelog.Read 19 Oct 2026 · ispbills.com
- Fiber operations
- FTTH, GPON, and EPON tools provide ONU provisioning, PON monitoring, and optical signal tracking across more than 12 OLT vendors.Read 19 Oct 2026 · ispbills.com
- GetApp pricing listing
- GetApp lists a starting price of ₹3,000 usage-based per month and shows free-version and free-trial availability.Read 19 Oct 2026 · getapp.com
- GetApp support listing
- GetApp lists email/help desk, knowledge base, chat, phone support, 24/7 live representatives, documentation, live online training, and webinars.Read 19 Oct 2026 · getapp.com
- Hosting
- Managed ISPbills cloud workloads run on Microsoft Azure, and the page also describes cloud and self-hosted deployment options.Read 29 Sep 2026 · ispbills.com
- Independent case study
- An i4E case study says ISPbills subscription proceeds fund fiber, equipment, managed campus Wi-Fi, and education connectivity in Rangpur.Read 19 Oct 2026 · i4e.com.bd
- Independent company contact
- The parent organization’s public contact page identifies a small team based in Rangpur, Bangladesh.Read 19 Oct 2026 · i4e.com.bd
- Independent profile
- DataForSEO describes ISPbills as an integrated billing, subscriber-management, and network-operations platform for ISPs, with MikroTik, OLT, and FreeRADIUS integration.Read 19 Oct 2026 · llm.dataforseo.com
- Limit: enterprise pricing
- Pricing, setup, onboarding, and support terms for organizations above 15,000 active subscribers require a custom quote.Read 19 Oct 2026 · ispbills.com
- Limit: self-hosted responsibility
- Self-hosted customers operate their own infrastructure, and official guidance says support is optimized for cloud-hosted deployments.Read 19 Oct 2026 · ispbills.com
- Limit: separate AI billing
- iPilot AI uses separate credits and is not included automatically in the core ISPbills subscription plans.Read 19 Oct 2026 · ispbills.com
- Limit: SLA scope
- ISPbills does not advertise a managed-infrastructure guarantee above the applicable Azure commitment, and self-hosted uptime depends on the customer’s infrastructure.Read 19 Oct 2026 · ispbills.com
- Messaging
- The integration hub documents SMS gateways, WhatsApp notifications, email through SMTP providers, and Telegram alerts.Read 19 Oct 2026 · ispbills.com
- Network monitoring
- NOC tools monitor routers and other devices in real time, display traffic and latency history, and send alerts.Read 19 Oct 2026 · ispbills.com
- Notable news: October 2026
- The October 2026 changelog records native iAdmin sign-in, revocable device sessions, automatic MikroTik queue creation, and expanded Android reliability monitoring.Read 19 Oct 2026 · ispbills.com
- Notable pricing limit
- The pricing page states that iPilot AI is a separate credit product rather than being included in ISPbills plans.Read 29 Sep 2026 · ispbills.com
- Ownership model
- The maker says all ISPbills profits are reinvested into i4E education, connectivity, and digital-skills programs.Read 19 Oct 2026 · ispbills.com
- Payments
- Documented payment integrations include bKash, Nagad, SSLCommerz, ShurjoPay, Aamarpay, Stripe, PayPal, and Razorpay.Read 19 Oct 2026 · ispbills.com
- Praise: unified scope
- The independent DataForSEO profile presents the combination of billing, subscriber administration, network monitoring, and support workflows as ISPbills’ central strength.Read 19 Oct 2026 · llm.dataforseo.com
- Product launch
- The maker’s timeline states that ISPbills launched in 2021 and grew by 2023 to serve hundreds of ISPs across Bangladesh, India, and Nepal.Read 19 Oct 2026 · ispbills.com
- RADIUS
- FreeRADIUS integration manages NAS devices, authentication, authorization, accounting, and radcheck/radreply policies.Read 19 Oct 2026 · ispbills.com
- Rating on GetApp
- 0.0 out of 5 from 0 reviewsRead 19 Oct 2026 · getapp.com
- SDKs
- The public developer material documents REST endpoints and API clients but does not list an official SDK package.Read 19 Oct 2026 · ispbills.com
- Security controls
- Official security material lists TLS 1.3 in transit, tenant scoping, role-based access control, two-factor authentication, audit logs, backups, and GDPR-readiness controls.Read 19 Oct 2026 · ispbills.com
- Security hosting
- Managed cloud workloads run on Microsoft Azure and the vendor aligns availability commitments with the applicable Azure service SLA.Read 19 Oct 2026 · ispbills.com
- Self-hosting
- Customers can deploy on their own VPS or server, and a one-time license grants use on one server instance and one domain.Read 19 Oct 2026 · ispbills.com
- Subscriber management
- Customer workflows cover registration, activation, suspension, deletion, bulk operations, custom fields, MAC binding, and BTRC reports.Read 19 Oct 2026 · ispbills.com
- Subscriber portal
- Subscribers can review service, pay bills online, download receipts and open support tickets through a branded portal.Read 29 Sep 2026 · ispbills.com
- System requirements
- The published own-server minimum is one static public IP, 200 GB HDD storage, 8 GB RAM, and a dual-core 2 GHz-or-faster CPU.Read 19 Oct 2026 · ispbills.com
- Webhook security
- Webhook payloads use HMAC-SHA256 signatures and the API documentation covers rate limits, retries, and request logging.Read 19 Oct 2026 · ispbills.com
Plans and prices
Free Free ৳0/month; one-time setup ৳1,000 Up to 100 active subscribers · no monthly subscription charge · basic reporting · community support · unlimited MikroTik and OLT devices Read 29 Sep 2026 · ispbills.com
Scale Plus 2.50 BDT a month plus ৳10,000 one-time setup 5,001–15,000 active subscribers Read 19 Oct 2026 · ispbills.com
Scale 3 BDT a month ৳3/subscriber up to 5,000; ৳2.50/subscriber for 5,001–15,000; one-time setup ৳5,000 / ৳10,000 2,001–15,000 active subscribers · above 15,000 requires Enterprise quote · iPilot AI credits separate Read 29 Sep 2026 · ispbills.com
Scale 3 BDT a month plus ৳5,000 one-time setup 2,001–5,000 active subscribers Read 19 Oct 2026 · ispbills.com
Starter 2,000 BDT a month fixed monthly plus ৳1,500 one-time setup 101–500 active subscribers Read 19 Oct 2026 · ispbills.com
Starter 2,000 BDT a month ৳2,000/month; one-time setup ৳1,500 Up to 500 active subscribers · billing and collections · customer self-care · NOC and device operations · unlimited MikroTik and OLT devices Read 29 Sep 2026 · ispbills.com
Growth 4,000 BDT a month ৳4,000/month; one-time setup ৳2,000 Up to 1,000 active subscribers · advanced reports · inventory and API access · unlimited MikroTik and OLT devices · iPilot AI credits separate Read 29 Sep 2026 · ispbills.com
Growth 4,000 BDT a month fixed monthly plus ৳2,000 one-time setup 501–1,000 active subscribers Read 19 Oct 2026 · ispbills.com
Business 5,500 BDT a month ৳5,500/month; one-time setup ৳2,500 Up to 1,500 active subscribers · reseller operations · hotspot and vouchers · payment and SMS gateways · iPilot AI credits separate Read 29 Sep 2026 · ispbills.com
Business 5,500 BDT a month fixed monthly plus ৳2,500 one-time setup 1,001–1,500 active subscribers Read 19 Oct 2026 · ispbills.com
Pro 7,000 BDT a month ৳7,000/month; one-time setup ৳3,000 Up to 2,000 active subscribers · advanced NOC monitoring · full API access · unlimited network devices · iPilot AI credits separate Read 29 Sep 2026 · ispbills.com
Pro 7,000 BDT a month fixed monthly plus ৳3,000 one-time setup 1,501–2,000 active subscribers Read 19 Oct 2026 · ispbills.com
Strong points and limits
Strong points
- Supports prepaid, postpaid, daily and monthly billing
- Monitors devices with alerts and Zabbix support
- Tracks signal levels across 12+ OLT vendors
- REST APIs offer more than 200 endpoints
- Cloud and self-hosted deployment options
Limits
- Free plan is limited to 100 active subscribers
- Free plan has a one-time setup charge of ৳1,000
- Starter has a one-time setup charge of ৳1,500
- iPilot AI credits are sold separately
Who it suits
ISPbills is intended for broadband, fiber and wireless operators, including NOC teams, resellers, hotspot providers and card distributors. Its billing, network monitoring and subscriber portal features address both operator workflows and customer self-service.
ISPbills in depth
Read the full write-up
ISPbills is an operations platform for broadband, fiber and wireless providers that want subscriber billing and network management in one system. Its broad reach is useful to teams running both customer accounts and network infrastructure, but subscriber ceilings and upfront setup charges make the right tier essential.
For an operator seeking billing alone, ISPbills may bring more operational scope than needed; for one seeking billing, NOC tools and customer self-service together, it is a credible fit.
Overview
ISPbills links billing and collections with network oversight, fiber provisioning and incident resolution. Its invoices can follow subscriber packages, billing cycles and due dates, with prepaid, postpaid, daily and monthly models. That flexibility suits providers serving customers on different payment schedules, while the additional network functions are most valuable to operators that manage their own infrastructure.
A branded subscriber portal lets customers check service, pay bills, download receipts and open support tickets. These routine tasks can be handled without staff mediating each account interaction. Founded in 2016 and headquartered in Rangpur, Bangladesh, ISPbills offers cloud and self-hosted deployments; managed cloud workloads run on Microsoft Azure.
Key features
Subscriber billing: Automatic invoice generation and payment collection support multiple billing models. This makes ISPbills a practical option for operators whose customer base does not fit a single billing cadence.
NOC monitoring: Real-time device monitoring, traffic graphs, instant alerts and Zabbix support bring core operational visibility into the same platform as billing. NOC teams are a natural audience; providers that already have a separate monitoring stack may value this less.
Fiber operations: FTTH, GPON and EPON management includes ONU provisioning and optical signal tracking across more than 12 OLT vendors. That is a meaningful fit for fiber operators managing equipment and subscriber service together.
Integrations and API: The integrations catalog spans more than 68 connections across payment and SMS gateways, network equipment, communications channels and protocols. REST API v1 and v2 offer more than 200 endpoints, with HMAC-signed webhooks, giving teams room to connect ISPbills to their own systems.
Security and access: Listed controls include TLS 1.3 for supported web connections, encrypted database connections, infrastructure-level encryption at rest, tenant-scoped data isolation, role-based access, separate web and API authentication, and two-factor authentication support. Live support conversations use Intercom and formal cases use Zendesk.
Pricing
ISPbills has a free tier and paid plans from ৳2,000/month, plus a 14-day trial. The Free plan charges ৳0/month but has a one-time ৳1,000 setup fee. Its 100-active-subscriber ceiling and basic reporting make it a low-cost starting point for very small operators, while community support is a more limited support channel. It does allow unlimited MikroTik and OLT devices.
Starter costs ৳2,000/month with a ৳1,500 setup fee and supports up to 500 active subscribers. Billing and collections, customer self-care, and NOC and device operations make it the entry paid option for small providers that need the core operating toolkit. Growth is ৳4,000/month plus ৳2,000 setup, capped at 1,000 subscribers; advanced reports, inventory and API access justify it for teams needing more oversight and integration.
Business is ৳5,500/month with a ৳2,500 setup fee for up to 1,500 subscribers. Reseller operations, hotspot and vouchers, and payment and SMS gateways target providers with multiple distribution or access channels. Pro costs ৳7,000/month and ৳3,000 to set up, supports up to 2,000 subscribers, and adds advanced NOC monitoring, full API access and unlimited network devices. Each paid tier is capped by active subscribers, so growth can require a move up even if the feature set otherwise fits.
Scale uses subscriber-based pricing: ৳3 per subscriber up to 5,000 and ৳2.50 per subscriber for 5,001–15,000, with one-time setup of ৳5,000 / ৳10,000. It is aimed at substantially larger operators; above 15,000 subscribers requires an Enterprise quote. Enterprise has custom pricing, setup, onboarding and support terms. iPilot AI credits are separate rather than included in plans, so operators considering that capability should budget for an additional product.
Platforms
ISPbills supports Android, API, web and self-hosted deployments. The mix accommodates mobile access, system integration and operators who prefer to host their own installation.
Who it's for
Broadband, fiber and wireless operators are the core audience, including NOC teams, resellers, hotspot providers and card distributors. ISPbills is strongest where subscriber administration and network operations need to sit together. A small provider with fewer than 100 active subscribers can start on Free, but should account for setup cost; an operator needing a straightforward billing tool without NOC or fiber operations may be better served by a narrower product.
Pros and cons
Pros
Billing covers prepaid and postpaid service as well as daily and monthly schedules, avoiding a single-model constraint.
Fiber provisioning, signal tracking and NOC monitoring complement subscriber billing for infrastructure-owning ISPs.
Free includes unlimited MikroTik and OLT devices, which is useful for a small operator whose device count exceeds its subscriber base.
Broad integrations and a substantial API provide options for connecting payment, messaging and network systems.
Cons
Even Free has a ৳1,000 one-time setup fee, so it is not cost-free to start.
Active-subscriber caps divide the paid tiers, and operators above 15,000 need custom Enterprise terms.
iPilot AI credits cost separately, so plan prices do not cover that product.
Free relies on community support, which may not suit operators seeking a formal support channel at the smallest scale.
Alternatives
Telecom Billing Software is a useful place to compare the broader category. Choose Splynx if iOS support matters or a paid product with a free trial better suits your selection process. ISP Billing may suit a very small operator prioritizing a no-expiry free plan, though its free tier is limited to 10 customers. Consider Alepo BSS Now if subscription pricing that scales with business success is preferable. OneBill is another paid option with a free trial. AEX Software may fit buyers seeking per-active-subscriber pricing and a scoped proposal. Aradial is an alternative for those considering perpetual licensing or installment and lease-to-own payment structures. BillRun is worth considering when per-subscriber cloud pricing is the preferred model. PortaSwitch offers an unlimited, perpetual self-hosted license for buyers who prefer that structure.
Verdict
ISPbills is a strong fit for broadband, fiber and wireless operators that want billing, subscriber self-service and network operations tied together. Its breadth, API and fiber tools are the main reasons to choose it; setup fees, subscriber thresholds and separately priced iPilot AI credits are the reasons to look elsewhere or calculate the next tier carefully.
Verdict
ISPbills combines subscriber billing, network operations and customer self-service for internet providers. Review active-subscriber limits, setup charges and separately priced iPilot AI credits alongside monthly plan costs.
Where Specifiction places it
- Telecom Billing Software#3 of 318.9
