ISPbills vs ISPbox
ISPbills
ispbills.comISPbox
ispbox.netSide by side
| Figure | ISPbills | ISPbox |
|---|---|---|
| Price from | 2.50 BDT/mo | $25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 16 | 2 |
| Spec score · Telecom Billing Software | 8.9 (#3) | 8.8 (#4) |
| Billing | It supports automatic invoice generation from subscriber packages, billing cycles and due dates, including prepaid, postpaid, daily and monthly models. | Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances. |
| Customer portal | The customer portal lets Hotspot and PPPoE subscribers view bills, payments, package details, connection information, and support options. | Subscribers can view balances, invoices and service status, pay invoices, use autopay and submit support tickets through a branded portal. |
| Headquarters | Rangpur, Bangladesh | Poland |
| Intended users | ISPbills says it is built for broadband, fiber and wireless operators, including NOC teams, resellers, hotspot providers and card distributors. | The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations. |
| Mobile apps | The maintained mobile families are iAdmin for operators, iCustomer for subscribers, iPartner for partners, and iPay for merchant payment messages. | ISPbox offers separate native apps for staff field work and subscribers, with QR sign-in and synchronized panel data. |
| Network monitoring | NOC tools monitor routers and other devices in real time, display traffic and latency history, and send alerts. | The platform pings routers every minute, tracks PPPoE and DHCP sessions, and sends alerts through Discord, Slack, email or webhooks. |
| Payments | Documented payment integrations include bKash, Nagad, SSLCommerz, ShurjoPay, Aamarpay, Stripe, PayPal, and Razorpay. | The listed payment gateways are Stripe, PayPal, Authorize.net and Square, using the ISP's own merchant accounts and webhook reconciliation. |
| Security | The security page lists TLS 1.3 for supported web connections, encrypted database connections, infrastructure-level encryption at rest, and secure credential and API-key handling. | The privacy policy states TLS in transit, strong one-way password hashing, encrypted integration credentials, tenant isolation and restricted logged production access. |
| Self-hosting | Customers can deploy on their own VPS or server, and a one-time license grants use on one server instance and one domain. | The maker told Reddit users that self-hosting is not offered, although customers can run local FreeRADIUS with ISPbox synchronization. |
| Support | Support uses Intercom for live conversations, Zendesk for formal tickets, and public documentation for implementation guidance. | The listed plan includes priority email support, and the site also describes support ticketing and a customer-facing help portal. |
| What it does | ISPbills combines subscriber billing, customer management, network provisioning, monitoring, support, and financial reporting for internet service providers. | ISPbox combines ISP billing, provisioning, network monitoring, customer support and a subscriber portal in one cloud dashboard. |
Plans
ISPbills
- FreeFree
- Scale Plus2.50 BDT a month
- Scale3 BDT a month
- Scale3 BDT a month
- Starter2,000 BDT a month
- Starter2,000 BDT a month
- Growth4,000 BDT a month
- Growth4,000 BDT a month
- Business5,500 BDT a month
- Business5,500 BDT a month
In their own words
ISPbills
ISPbills is billing and network operations software for internet service providers, connecting subscriber automation with monitoring and incident resolution. It creates invoices from subscriber packages, billing cycles and due dates, and supports prepaid, postpaid, daily and monthly billing. NOC features include real-time device monitoring, traffic graphs, instant alerts and Zabbix support. For fiber operations, it manages FTTH, GPON and EPON infrastructure, provisions ONUs and tracks optical signal levels across 12+ OLT vendors. Subscribers can check service, pay bills, download receipts and open support tickets through a branded portal. ISPbills lists 68+ integrations and REST API versions 1 and 2 with more than 200 endpoints, plus HMAC-signed webhooks. Deployment options include cloud and self-hosted; managed cloud workloads run on Microsoft Azure. Plans include a free option at free with a one-time setup charge of ৳1,000 and up to 100 active subscribers. Paid plans start with Starter at 2,000 BDT a month, plus a one-time setup charge of ৳1,500. A 14-day trial is listed. iPilot AI credits are a separate product, not included in plans.
ISPbox
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Network maps can represent infrastructure including towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE support. Subscribers can use a branded portal to view balances and invoices, pay, check service status, and manage support tickets. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by subscriber count. A 7-day trial is available; there is no free plan. The pricing calculator covers up to 10,000 subscribers, with larger deployments priced by contacting the company.