ISP Billing vs ISPbills
ISP Billing
ispbilling.itISPbills
ispbills.comSide by side
| Figure | ISP Billing | ISPbills |
|---|---|---|
| Price from | €49/mo | 2,000 BDT/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 16 |
| Spec score · Telecom Billing Software | 9.1 (#1) | 8.9 (#3) |
| API | The maker provides API documentation covering keys, permissions, pagination, resources, errors, and an interactive console. | ISPbills lists REST API v1 and v2 with more than 200 endpoints and HMAC-signed webhooks. |
| API scope | The public API covers customers, groups, custom fields, invoices, payments, services, service instances, ISPRadius 2.0, warehouse and activities. | The REST APIs cover customers, billing, packages, network devices, monitoring, SMS, VPN, operators, logs, and webhooks. |
| Customer portal | Customers can view documents and services, pay, accept quotes, open tickets and manage notification preferences when modules are enabled. | The customer portal lets Hotspot and PPPoE subscribers view bills, payments, package details, connection information, and support options. |
| Headquarters | Martina Franca, Taranto, Italy | Rangpur, Bangladesh |
| Integrations | The site lists Stripe, Aruba FE, Messagenet, FiberCop, UISP, Proxmox, Radius and VoIP integrations. | The integrations page lists 68+ connections across payment gateways, SMS gateways, network equipment, communication channels and protocols. |
| Intended users | The maker describes ISP Billing as a platform built for ISPs and highlights managing ISP customers, services, billing, support, and network operations. | ISPbills says it is built for broadband, fiber and wireless operators, including NOC teams, resellers, hotspot providers and card distributors. |
| Payments | Payment workflows include gateways, payment recording, reminders, reconciliation and customer self-service payment pages. | Documented payment integrations include bKash, Nagad, SSLCommerz, ShurjoPay, Aamarpay, Stripe, PayPal, and Razorpay. |
| Security controls | The platform supports role permissions, least-privilege API keys, source-IP restrictions, credential rotation and two-factor authentication. | Official security material lists TLS 1.3 in transit, tenant scoping, role-based access control, two-factor authentication, audit logs, backups, and GDPR-readiness controls. |
| Self-hosting | The licence describes cloud access and does not grant a self-hosted deployment option. | Customers can deploy on their own VPS or server, and a one-time license grants use on one server instance and one domain. |
| Support | The maker provides bilingual documentation and lists support by email at [email protected] and by phone at +39 080 999 6171. | Support uses Intercom for live conversations, Zendesk for formal tickets, and public documentation for implementation guidance. |
Plans
ISP Billing
- ISP Billing FreeFree
- ISP Billing FreeFree
- ISP Billing Lite€49 a month
- ISP Billing Gold€99 a month
ISPbills
- FreeFree
- Scale Plus2.50 BDT, paid once
- Scale3 BDT, paid once
- Scale3 BDT, paid once
- Starter2,000 BDT a month
- Starter2,000 BDT a month
- Growth4,000 BDT a month
- Growth4,000 BDT a month
- Business5,500 BDT a month
- Business5,500 BDT a month
In their own words
ISP Billing
ISP Billing is a cloud management platform for internet service providers, linking customer records, services, billing, support and network operations. Its stated workflow spans customer acquisition, quotes and contracts, recurring billing and collection, then ticket support and customer communications. Communication channels include email, SMS, WhatsApp and ISP APP notifications. The Customer Area and ISP APP let customers view documents and services, pay, open tickets, accept quotes and manage notifications. The free plan has no expiry and supports up to 10 customers, with service management, recurring invoices and XML, tickets, activities and quotes. Lite costs €49 a month and supports up to 1,000 customers; Gold costs €99 a month and supports up to 2,500. Named integrations include Stripe, Aruba FE, MessageNet, FiberCop, UISP, Proxmox, Radius and VoIP. Optional modules are separate from the principal plan and have separate prices. The maker provides API documentation, bilingual documentation, and email and phone support. Its GDPR and NIS 2 compliance programs are described as active, with ongoing review of procedures and controls.
ISPbills
ISPbills is billing and network operations software for internet service providers, connecting subscriber automation with monitoring and incident resolution. It creates invoices from subscriber packages, billing cycles and due dates, and supports prepaid, postpaid, daily and monthly billing. NOC features include real-time device monitoring, traffic graphs, instant alerts and Zabbix support. For fiber operations, it manages FTTH, GPON and EPON infrastructure, provisions ONUs and tracks optical signal levels across 12+ OLT vendors. Subscribers can check service, pay bills, download receipts and open support tickets through a branded portal. ISPbills lists 68+ integrations and REST API versions 1 and 2 with more than 200 endpoints, plus HMAC-signed webhooks. Deployment options include cloud and self-hosted; managed cloud workloads run on Microsoft Azure. Plans include a free option at free with a one-time setup charge of ৳1,000 and up to 100 active subscribers. Paid plans start with Starter at 2,000 BDT a month, plus a one-time setup charge of ৳1,500. A 14-day trial is listed. iPilot AI credits are a separate product, not included in plans.