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Splynx

splynx.com

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Spec score 8.6 #1 of 17 in Billing and Provisioning Software

What it is

Splynx is an ISP management platform that brings billing, network operations, CRM, ticketing, field services, and inventory into one system. Its billing supports recurring and prepaid charges, payment channels, fees, taxes, accounting integrations, and VoIP billing. Network tools include IPv4 and IPv6 address management, RADIUS authentication and speed limits, SNMP/PING/SSH monitoring and backups, and TR-069 provisioning. Splynx says it is compatible with hardware or software managed through RADIUS, SNMP, API, TR-069, or SSH. Deployment defaults to cloud installation, with on-premise installation also possible. The entry-level licence covers up to 400 subscribers, with licence calculations in intervals of 100; customers with more than four active services can count as additional subscribers. A 15-day free trial requires no credit card and includes billing, RADIUS, CRM, and field service modules. Subscription support includes technical help, updates, and up to two ticket answers per day per end user. The product is aimed at small to medium-sized companies.

Spec sheet

What it does
Splynx is an all-in-one billing, CRM, ticketing, network-management and field-operations platform for internet service providers.Read 15 Oct 2026 · splynx.com
Product
Splynx is an ISP management platform covering billing and payments, networking, CRM, ticketing, field services, and inventory.Read 4 Oct 2026 · splynx.com
Audience
Splynx says it aims to help small to medium-sized companies, and describes the product as an ISP billing and network management system.Read 4 Oct 2026 · splynx.com
Deployment
Cloud installation is the default, and on-premise installation is also possible.Read 4 Oct 2026 · splynx.com
Trial
Splynx offers a 15-day free trial without a credit card, with platform features including billing, RADIUS, CRM, and field service modules.Read 4 Oct 2026 · splynx.com
API
Splynx publishes a REST-style API v2.0 with OpenAPI documentation and endpoints for billing, tariffs, customers, portals, authentication and administration.Read 15 Oct 2026 · api-doc.splynx.com
Integrations
Public integrations include WhatsApp, Zoho Books, QuickBooks, Xero, NetSuite, PayPal, GoCardless, Authorize.net, Braintree, M-Pesa, Mailjet, Huawei GPON and Whalebone.Read 15 Oct 2026 · splynx.com
Security
The vendor states that client data can be transferred through encrypted OVPN tunnels and stored in encrypted form in on-premise deployments.Read 15 Oct 2026 · splynx.com
Support
Subscription support includes technical help, frequent software updates, and up to two ticket answers per day per end user; the pricing page lists weekday and weekend support hours.Read 4 Oct 2026 · splynx.com
Company
The site identifies the maker as Splynx s.r.o. and lists its Prague, Czech Republic address as K Metru 227/8, 15521.Read 4 Oct 2026 · splynx.com
API authentication
The API documents Basic authentication, HMAC signature authentication and expiring access tokens; access tokens last 30 minutes.Read 15 Oct 2026 · api-doc.splynx.com
Billing
The platform automates recurring and prepaid billing, prorating, cancellations, discounts, fees, refunds, invoices and multiple payment channels.Read 15 Oct 2026 · splynx.com
Company founded
LinkedIn lists Splynx as founded in 2016.Read 15 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists the headquarters in Prague, Czech Republic.Read 15 Oct 2026 · linkedin.com
Company history
A Splynx 6.0 announcement says the ISP framework started 10 years ago; the opened official pages do not state a founding year.Read 4 Oct 2026 · splynx.com
Company legal name
The product and apps identify the maker as Splynx s.r.o.Read 15 Oct 2026 · linkedin.com
Company size
LinkedIn lists a company size of 51–200 employees and shows 48 employees on the company page.Read 15 Oct 2026 · linkedin.com
Compatibility
Splynx says it is compatible with hardware or software managed via RADIUS, SNMP, API, TR-069, or SSH.Read 4 Oct 2026 · splynx.com
CRM
Customer and lead records combine account information, services, documents, billing, tasks, communications and activity history.Read 15 Oct 2026 · splynx.com
Customer portal
The self-service portal lets customers manage profiles and services, view usage and finances, pay invoices and open or follow support tickets.Read 15 Oct 2026 · splynx.com
Documentation
Documentation is provided through a knowledge base, FAQ, how-to videos, API reference, deployment guides and a support forum.Read 15 Oct 2026 · splynx.com
Extensibility
The vendor describes add-on modules, hooks and webhooks for custom modules, event-driven workflows and third-party integrations.Read 15 Oct 2026 · splynx.com
Field service
Scheduling and field-service tools provide calendars, work orders, checklists, maps, technician tasks and a mobile technician app.Read 15 Oct 2026 · splynx.com
GDPR responsibility
For on-premise installations, the ISP customer is responsible for physical server security and for obtaining permissions to store sensitive customer fields.Read 15 Oct 2026 · splynx.com
Inventory
Inventory features track stock across locations and support supplier management, invoicing, equipment assignment, sales and rentals.Read 15 Oct 2026 · splynx.com
Limit: bugs
A Capterra reviewer mentions occasional small issues or bugs despite generally reliable operation.Read 15 Oct 2026 · capterra.com
Limit: missing integrations
A Capterra reviewer says there are integrations they would still like to have.Read 15 Oct 2026 · capterra.com
Limit: subscription-only licensing
The vendor states that it does not offer a perpetual one-time license; licensing is subscription-based and scales with active subscribers.Read 15 Oct 2026 · splynx.com
Limit: support consistency
A Trustpilot reviewer reports inconsistent response times and difficulty getting support to acknowledge or resolve a problem.Read 15 Oct 2026 · trustpilot.com
Limit: user interface
One Capterra reviewer says the front-end design is not very friendly.Read 15 Oct 2026 · capterra.com
MCP integration
Splynx 6.0 includes an MCP server exposing roughly 500 admin-API operations under the permissions of the connected account or API key.Read 15 Oct 2026 · splynx.com
Network management
It provides RADIUS authentication, TR-069 ACS provisioning, IPv4 and IPv6 IPAM, bandwidth management, monitoring, backups and change control.Read 15 Oct 2026 · splynx.com
Onboarding
The subscription includes two hours of dedicated system configuration support, with additional dedicated support listed at 70 USD per hour in five-hour increments.Read 4 Oct 2026 · splynx.com
Praise: integrations and functionality
Independent reviewers praise the broad integrations, extensive functionality and ability to consolidate ISP operations.Read 15 Oct 2026 · trustpilot.com
Praise: support
Reviewers repeatedly praise responsive, knowledgeable support and help with troubleshooting, integrations and feature requests.Read 15 Oct 2026 · trustpilot.com
Rating on Apple App Store: Field Service
The listing says there are not enough ratings or reviews to display an overview.Read 15 Oct 2026 · apps.apple.com
Rating on Apple App Store: MyISP Portal
4.4 out of 5 from 7 ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Apple App Store: Scheduling application
5.0 out of 5 from 1 rating.Read 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 5 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
5.0 out of 5 from 1 review; G2 says there are too few reviews for buying insight.Read 15 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 5 reviews.Read 15 Oct 2026 · getapp.com
Rating on Trustpilot
4.6 out of 5 from 71 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
10 out of 10 from 2 reviews and ratings.Read 15 Oct 2026 · trustradius.com
Recent release
The August 2026 v5.2 release added native WhatsApp, prepaid-billing improvements, tax safeguards and networking enhancements.Read 15 Oct 2026 · splynx.com
Security controls
Splynx's 6.0 MCP integration uses existing Splynx permissions and logs and flags every AI-initiated action.Read 4 Oct 2026 · splynx.com
Self-hosting
Cloud hosting is the default, but Splynx also supports on-premise installation with the same maintenance fee.Read 15 Oct 2026 · splynx.com
Subscriber counting
The entry-level license covers up to 400 subscribers and licenses are calculated in intervals of 100; active customers with more than four active services can count as additional subscribers.Read 4 Oct 2026 · splynx.com
System requirements
The pricing calculator specifies a server baseline of 2 CPUs, 4GB RAM and 80GB NVMe storage.Read 15 Oct 2026 · splynx.com
Ticketing
Ticketing supports automatic creation from email, multiple inboxes, assignment, canned replies, collision detection, notifications and performance reports.Read 15 Oct 2026 · splynx.com

Plans and prices

Whalebone Peacemaker Security & Management $80 a month $80/month for up to 1,000 subscribers, then $0.08 per subscriber Security and management filtering Read 15 Oct 2026 · splynx.com
ACS 1000 devices $100 a month Monthly subscription add-on Up to 1,000 TR-069 CPE devices Read 15 Oct 2026 · splynx.com
Splynx ACS 1000 devices $100 a month $100 /month Up to 1,000 devices Read 4 Oct 2026 · splynx.com
Whalebone Peacemaker with Content Filtering $160 a month $160/month for up to 1,700 subscribers, then $0.095 per subscriber Security, management and content filtering Read 15 Oct 2026 · splynx.com
Splynx ACS 2000 devices $200 a month $200 /month Up to 2,000 devices Read 4 Oct 2026 · splynx.com
Entry license (up to 400 active subscribers) $255 a month $220 Splynx license plus $35 maintenance fee Up to 400 active subscribers · 2 CPUs · 4GB RAM · 80GB NVMe Read 15 Oct 2026 · splynx.com
Splynx ACS 3000 devices $300 a month $300 /month Up to 3,000 devices Read 4 Oct 2026 · splynx.com
Splynx ACS 4000 devices $400 a month $400 /month Up to 4,000 devices Read 4 Oct 2026 · splynx.com
Splynx ACS 5000 devices $500 a month $500 /month Up to 5,000 devices Read 4 Oct 2026 · splynx.com
ACS 10000 devices $1,000 a month Monthly subscription add-on Up to 10,000 TR-069 CPE devices Read 15 Oct 2026 · splynx.com
Splynx ACS 10000 devices $1,000 a month $1000 /month Up to 10,000 devices Read 4 Oct 2026 · splynx.com
Splynx license (up to 400 active subscribers) Price not published Subscription billed monthly; calculator price depends on active subscribers. The page displays $0 /month before a subscriber count is entered. Entry-level license up to 400 subscribers · licenses calculated in intervals of 100 · all system features, public add-ons and integrations, customer portal and mobile app, field-tech mobile app, unlimited administrator accounts Read 4 Oct 2026 · splynx.com

Every Splynx plan and price →

Strong points and limits

Strong points

  • Handles recurring and prepaid billing.
  • Includes IPv4 and IPv6 address management.
  • Supports cloud and on-premise installation.
  • 15-day trial requires no credit card.
  • Includes CRM, ticketing, field services, and inventory.

Limits

  • No free plan is listed.
  • Entry-level licence covers up to 400 subscribers.
  • Customers with over four active services can count as extra subscribers.
  • Licence price depends on active subscribers.

Who it suits

Splynx suits small to medium-sized companies that need ISP billing and network management alongside customer and field-service operations. It may also fit providers seeking cloud deployment or an on-premise installation.

Verdict

Splynx covers billing and network operations as well as customer-facing workflows, with cloud as the default and on-premise deployment also possible. The 15-day trial is free, but licence pricing depends on subscriber count.

Where Specifiction places it

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