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SPECIFICTION
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Sonar

sonar.software

From $500/mo WebAPI

Spec sheet

Purpose
Sonar is a unified OSS/BSS platform for broadband ISPs covering billing, customer management, network operations, field dispatch, and inventory.Read 5 Oct 2026 · sonar.software
Audience
Sonar says it is built mostly for Tier 2 and Tier 3 broadband operators with 5,000 to 75,000 subscribers across fiber, WISP, cable, MDU, and VoIP.Read 5 Oct 2026 · sonar.software
API
The Sonar API uses GraphQL for integrations and automation, and the site links to API documentation, a live schema explorer, and webhook guidance.Read 5 Oct 2026 · sonar.software
Integrations
Its integration directory lists Positron, Plume, Calix, Adtran Mosaic, Cambium, Avalara, Preseem, VETRO, Actifai, Admiral, Towercoverage, and Marketbroadband.Read 5 Oct 2026 · sonar.software
Security
Sonar reports that it completed a SOC 2 Type 2 audit with an unqualified opinion from an independent auditor, aligned to the Security Trust Services Criteria.Read 5 Oct 2026 · sonar.software
Support
Sonar describes its support as in-house and North America based, available Monday to Friday during standard business hours.Read 5 Oct 2026 · sonar.software
Founded
2015Read 28 Sep 2026 · sonar.software
Billing and payments
Billing features include recurring billing, a customer account portal, contract management, and VoIP billing support; sonarPay is a premium payment-processing add-on for the U.S. and Canada.Read 5 Oct 2026 · sonar.software
Custom integrations
Sonar offers paid add-ons and custom integrations built by its Professional Services team for a customer’s instance.Read 5 Oct 2026 · sonar.software
Field operations
The platform includes job scheduling, dispatch, GPS tracking, and a field tech mobile app.Read 5 Oct 2026 · sonar.software
Migration
Sonar says its team handles migration data import, role training, and go-live coordination, with timeline shaped by subscriber count and stack complexity.Read 5 Oct 2026 · sonar.software
Network operations
Network features include monitoring, alerts, reports, fault diagnostics, device provisioning, and performance tracking.Read 5 Oct 2026 · sonar.software
Operating history
Sonar says it has built software for ISPs since 2015.Read 5 Oct 2026 · sonar.software
Reporting
Sonar lists pre-built financial and tax reports via Looker, along with refunds, reversals, churn insights, and forecasting.Read 5 Oct 2026 · sonar.software

Plans and prices

Sonar $500 a month Starting at $500/month with contract; tier rates are stated with an annual contract. Priced by active subscribers · $1.25 per subscriber for 1–5,000 · $1.00 for 5,001–10,000 · $0.75 for 10,001–50,000 · custom for 50,000+ · premium features and integrations may affect the final quote Read 5 Oct 2026 · sonar.software

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