Alepo BSS Now vs ISPbox

Alepo BSS Now is a fully managed SaaS business support platform for MVNOs and ISPs. It combines customer management, preconfigured product catalogs, charging and billing, and self-care portals with AI chatbot support. Billing options include prepaid and postpaid broadband plans, as well as subscription- and usage-based billing. Real-time analytics cover customer insights, revenue reporting, and operational metrics; operators can also provide branded mobile and web self-care applications. Integrations include RADIUS, Diameter, payment gateways, and open APIs for CRM, ERP, and analytics platforms. Alepo says setup and go-live can occur in under 30 days, though its initial deployment guidance covers a single customer type with mobile voice, SMS, and data on monthly billing cycles. Listed security measures include encryption, multi-factor authentication, role-based access, and SSO. Alepo also states GDPR and SOC2 compliance, a 99.9% uptime SLA, and 24/7 monitoring. Subscriptions include a dedicated Customer Success Manager, configuration support, consulting, training, and issue resolution. Pricing is available on request.

ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Network maps can represent infrastructure including towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE support. Subscribers can use a branded portal to view balances and invoices, pay, check service status, and manage support tickets. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by subscriber count. A 7-day trial is available; there is no free plan. The pricing calculator covers up to 10,000 subscribers, with larger deployments priced by contacting the company.