Alepo BSS Now vs ISP Billing

Alepo BSS Now is a fully managed SaaS business support platform for MVNOs and ISPs. It combines customer management, preconfigured product catalogs, charging and billing, and self-care portals with AI chatbot support. Billing options include prepaid and postpaid broadband plans, as well as subscription- and usage-based billing. Real-time analytics cover customer insights, revenue reporting, and operational metrics; operators can also provide branded mobile and web self-care applications. Integrations include RADIUS, Diameter, payment gateways, and open APIs for CRM, ERP, and analytics platforms. Alepo says setup and go-live can occur in under 30 days, though its initial deployment guidance covers a single customer type with mobile voice, SMS, and data on monthly billing cycles. Listed security measures include encryption, multi-factor authentication, role-based access, and SSO. Alepo also states GDPR and SOC2 compliance, a 99.9% uptime SLA, and 24/7 monitoring. Subscriptions include a dedicated Customer Success Manager, configuration support, consulting, training, and issue resolution. Pricing is available on request.

ISP Billing is a cloud management platform for internet service providers, linking customer records, services, billing, support and network operations. Its stated workflow spans customer acquisition, quotes and contracts, recurring billing and collection, then ticket support and customer communications. Communication channels include email, SMS, WhatsApp and ISP APP notifications. The Customer Area and ISP APP let customers view documents and services, pay, open tickets, accept quotes and manage notifications. The free plan has no expiry and supports up to 10 customers, with service management, recurring invoices and XML, tickets, activities and quotes. Lite costs €49 a month and supports up to 1,000 customers; Gold costs €99 a month and supports up to 2,500. Named integrations include Stripe, Aruba FE, MessageNet, FiberCop, UISP, Proxmox, Radius and VoIP. Optional modules are separate from the principal plan and have separate prices. The maker provides API documentation, bilingual documentation, and email and phone support. Its GDPR and NIS 2 compliance programs are described as active, with ongoing review of procedures and controls.