AlertMedia Incident Management & Response vs AlertOps
AlertMedia Incident Management & Response
alertmedia.com
AlertOps
alertops.comSide by side
| Figure | AlertMedia Incident Management & Response | AlertOps |
|---|---|---|
| Price from | — | $8/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Incident Management Software | 7.8 (#15) | 9.4 (#1) |
| Integrations | Listed integrations include Fusion, Rockdove, Ontic, Workday, Oracle PeopleSoft, Azure, ADP, Okta, SAP Concur, and Genetec. | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. |
| Purpose | Incident Management & Response is designed to help organizations act quickly, improve coordination, and recover faster during high-impact events. | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. |
| Security and compliance | The product page lists GDPR, CCPA, SOC 2 Type 2, and ISO 27001 compliance, along with enterprise-level data encryption. | AlertOps states that it is SOC 2 Type II and GDPR compliant and runs on Microsoft Azure, which it says is FedRAMP authorized. |
| Support | The product page says a dedicated success team provides 24/7 live support with an average response time under 10 minutes. | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. |
Plans
AlertMedia Incident Management & Response
- Custom pricingPriced on request
In their own words
AlertMedia Incident Management & Response
AlertMedia Incident Management & Response has no write-up on Specifiction yet; its figures are above.
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.