AlertMedia Incident Management & Response vs xMatters
AlertMedia Incident Management & Response
alertmedia.com
xMatters
xmatters.comSide by side
| Figure | AlertMedia Incident Management & Response | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Incident Management Software | 7.8 (#15) | 8.6 (#8) |
| Founded | 2013 | LinkedIn states that xMatters was founded in 2000. |
| Integrations | Listed integrations include Fusion, Rockdove, Ontic, Workday, Oracle PeopleSoft, Azure, ADP, Okta, SAP Concur, and Genetec. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Purpose | Incident Management & Response is designed to help organizations act quickly, improve coordination, and recover faster during high-impact events. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Support | The product page says a dedicated success team provides 24/7 live support with an average response time under 10 minutes. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
AlertMedia Incident Management & Response
- Custom pricingPriced on request
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
AlertMedia Incident Management & Response
AlertMedia Incident Management & Response has no write-up on Specifiction yet; its figures are above.