AlertOps vs DFIRe
AlertOps
alertops.com
DFIRe
dfire.fiSide by side
| Figure | AlertOps | DFIRe |
|---|---|---|
| Price from | $8/mo | €825/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Incident Management Software | 9.4 (#1) | 9.2 (#2) |
| API | A public AlertOps API is documented through a Swagger UI endpoint for the v1 API. | DFIRe provides a REST API with per-user API keys, service accounts, interactive ReDoc documentation and a downloadable OpenAPI 3 schema. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | Native integrations include Slack case workflows, two-way Jira Cloud synchronization, outgoing webhooks and SIEM/SOAR forwarding. |
| Praise: integrations | Reviewers commonly praise straightforward integrations with PSA, ticketing, monitoring, and collaboration systems. | The reviewer credited the REST API, MCP tools, outgoing webhooks and native Slack workflow as a broad automation surface. |
| Support | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. | Documentation covers deployment, configuration, cases, evidence, SSO, backups, integrations, security and changelog topics; additional help is offered by email. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
DFIRe
DFIRe is self-hosted case management software for digital forensics and incident response. Teams can configure case types, severity, assignments, and escalation from triage to incident response while keeping case history. Evidence records can be organized hierarchically with configurable attributes, custody verification, printable receipts, and transfer records. The software includes default playbooks for fifteen common case types, which users can adapt or replace, plus timers and reminders for breach notifications, statutory reporting, and other deadlines. Its IOC registry supports STIX 2.1 types, enrichment from named threat intelligence providers, and sharing through MISP and TAXII. Documented integrations include Slack, bidirectional Jira synchronization, webhooks, and SIEM or log forwarding. Reports support structured sections, QA, evidence inventories, and optional LLM drafting through a customer-selected provider. Security documentation describes OIDC sign-on, role-based access, encrypted attachments, and an immutable audit trail. DFIRe supports air-gapped use and offline licensing. The annual licence is €9,900 a year for unlimited users and cases in one production deployment; a 90-day trial is available.