AlertOps vs FIR (Fast Incident Response)
AlertOps
alertops.comFIR (Fast Incident Response)
github.comSide by side
| Figure | AlertOps | FIR (Fast Incident Response) |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Incident Management Software | 9.4 (#1) | 7.7 (#18) |
| Incident workflow | Its documented flow is event ingestion, smart routing, on-call lookup, escalation, multi-channel delivery, and integration processing. | Users can add comments, files, attributes, todos, or nuggets and change an event's status to open, blocked, or closed. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | The repository includes optional plugins for MISP, LDAP, OIDC, two-factor authentication, and an API. |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | FIR is a cybersecurity incident management platform for creating, tracking, and reporting incidents. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
FIR (Fast Incident Response)
FIR (Fast Incident Response) has no write-up on Specifiction yet; its figures are above.