AlertOps vs Keep
AlertOps
alertops.com
Keep
keephq.devSide by side
| Figure | AlertOps | Keep |
|---|---|---|
| Price from | $8/mo | $199/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Alert Management Software | 9.4 (#1) | 8.0 (#13) |
| AI features | OpsIQ correlates signals, automates triage, generates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. | The Enterprise plan includes AIOps alert correlation; the homepage describes correlation using past incidents and a knowledge base. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | Keep lists 110+ providers and describes bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. |
| Support | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. | Startup includes community-based support, Growth includes dedicated Slack support, and Enterprise includes 24/7 support. |
| Workflow automation | Workflow automation can perform remediation, escalation, ticket updates, communications, and other response actions. | Its YAML-based workflow engine has a UI and can query MySQL, enrich alerts, update Jira tickets, and execute Python scripts. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
Keep
Keep is an open-source alert management and AIOps platform for bringing alerts together, reducing noise, and automating response workflows. Its alert workspace supports querying, slicing, analysis, and rule-based grouping. The YAML-based workflow engine has a UI and can query MySQL, enrich alerts, update Jira tickets, and run Python scripts. Keep lists 110+ providers and bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. It can be self-hosted or used as managed cloud; self-hosting options include local setup or Kubernetes with Helm or Docker Compose. The Enterprise plan includes alert correlation based on past incidents and a knowledge base. Growth costs $199 a month and includes 200 deduplicated alerts monthly, unlimited ingested alerts, 100 workflows, 20 integrations, 10 users, and 14 days of data retention. Startup is listed for personal or non-commercial projects, with five workflows, one integration, and one user. Keep is headquartered in Tel Aviv, Israel.