AlertOps vs MISP
AlertOps
alertops.com
MISP
misp-project.orgSide by side
| Figure | AlertOps | MISP |
|---|---|---|
| Price from | $8/mo | €0.61/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Alert Management Software | 9.4 (#1) | 9.0 (#2) |
| API | A public AlertOps API is documented through a Swagger UI endpoint for the v1 API. | MISP provides an OpenAPI-described REST API with extensive restSearch capabilities and bundled PyMISP support. |
| Company facts | LinkedIn lists AlertOps as privately held, founded in 2019, headquartered in Bloomingdale, Illinois, with 51–200 employees and an additional Chennai office. | LinkedIn lists MISP Project as a nonprofit founded in 2012, headquartered in Luxembourg, with 11–50 employees. |
| Documentation | The help center contains onboarding, concepts, scheduling, integrations, mobile, settings, billing, and product-update articles with dated revisions. | Documentation is maintained in the misp-book project and is offered in HTML, PDF, EPUB and Kindle MOBI formats. |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | MISP is an open source platform for collecting, storing, distributing, and sharing cybersecurity indicators and threat information for incident and malware analysis. |
| Rating on G2 | 4.7 out of 5 from 155 reviews | 4.5 out of 5 from 80 reviews |
| Security | AlertOps states it is SOC 2 Type II and GDPR compliant and is hosted on Microsoft Azure, which it says is FedRAMP Authorized. | MISP supports signing and encrypting notifications with GnuPG or S/MIME, and signing and validating shared information. |
| Support | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. | Core issues are tracked on GitHub and community support is available through MISP Gitter channels. |
| What it does | AlertOps is a SaaS incident alerting and notification platform that routes events to the right responders and manages escalation through resolution. | MISP is an open-source platform for collecting, storing, correlating, analysing and sharing cyber-threat intelligence. |
Plans
MISP
- MISP coreFree
- MISP softwareFree
- Yearly support contract€7.31 a year
- Sustainability support€10.97 a year
- Support contract with sustainability support€18.28 a year
- Closed training in LuxembourgPrice not published
- On-site closed trainingPrice not published
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
MISP
MISP is an open source platform for collecting, storing, distributing, and sharing cybersecurity indicators and threat information for incident and malware analysis. It is designed for incident analysts, security and ICT professionals, and malware reversers. Analysts can correlate information using fuzzy hashes and CIDR overlaps, then add comments, sightings, opinions, proposals, or counter-analysis. Distribution levels and custom sharing groups control access down to individual attributes, and instances can synchronize intelligence in real time. MISP supports signing and encrypting notifications with GnuPG or S/MIME, as well as signing and validating shared information. Automation options include an OpenAPI-described REST API, PyMISP, Python enrichment modules, and ZMQ or Kafka streaming. Import and export formats include STIX 1 and 2, OpenIOC, CSV, Suricata, Snort, and Zeek. MISP can run on-premise, in the cloud, or as SaaS, and the project recommends Ubuntu 24.04 or misp-docker for deployment. The software costs nothing under AGPL. Paid yearly support, sustainability support, and training options are also listed.