AlertOps vs Nova AI Ops
AlertOps
alertops.com
Nova AI Ops
novaaiops.comSide by side
| Figure | AlertOps | Nova AI Ops |
|---|---|---|
| Price from | $8/mo | $16/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Alert Management Software | 9.4 (#1) | 8.3 (#9) |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | The integration catalog is tiered by plan, with examples including Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. |
| Security | AlertOps states it is SOC 2 Type II and GDPR compliant and is hosted on Microsoft Azure, which it says is FedRAMP Authorized. | The security page states that API and UI traffic uses TLS 1.3, sensitive data uses AES-256 encryption at rest, and customer workloads use logically isolated tenants. |
| Support | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. | The pricing page lists email support for Basic and Standard, email and chat for Team, and 24/7 named customer success management for Enterprise. |
| Trial | AlertOps says users can start a 14-day free trial of any paid plan without a credit card. | Basic and Standard advertise a 7-day free trial; the pricing page says a card is required and charges begin on day 7 unless canceled. |
| What it does | AlertOps is a SaaS incident alerting and notification platform that routes events to the right responders and manages escalation through resolution. | Nova describes itself as an AI-native reliability platform combining monitoring, incident response, communication, and automation in one workflow. |
Plans
Nova AI Ops
- Basic$16 a month
- Standard$40 a month
- EnterprisePriced on request
- TeamPriced on request
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
Nova AI Ops
Nova AI Ops is a reliability platform combining monitoring, incident response, communication, and automation. It brings metrics, logs, traces, and events into one view with signal correlation and Golden Signals dashboards. AI agents ingest infrastructure signals, investigate incidents, and can execute remediation runbooks with confidence scoring. Incident management covers detection, triage, escalation, remediation, on-call scheduling, war rooms, and draft postmortems. High-risk or destructive actions can require human approval. Integrations vary by plan and include Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. Supported agent environments include Linux x86_64, ARM64, ARMv7, macOS Intel and Apple Silicon, Windows x64, and Docker containers. Web and API access are listed. Basic costs $16 per user per month billed annually, or 20 USD monthly; Standard costs 40.00 USD annually billed monthly equivalent. Both advertise a 7-day card-required trial.