Alertus Unified Mass Notification vs NetSupport Notify
Alertus Unified Mass Notification
alertus.comNetSupport Notify
netsupportnotify.comSide by side
| Figure | Alertus Unified Mass Notification | NetSupport Notify |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Mass Notification Software | 7.9 (#7) | 8.8 (#1) |
| Integrations | Alertus lists integrations with Microsoft Teams, Slack, and Google Chat, and supports integration with existing facility and notification systems. | Official integration points include Active Directory, a browser notification component, a supplied COM object and a teamSOS incident workflow. |
| Purpose | Alertus unifies facility, network, outdoor, and personal or mobile notification under one mass notification platform. | NetSupport Notify sends internal one-way alerts and notifications designed to grab users’ attention. |
| Support | Customers can contact technical support by phone or email and access the Alertus Customer Portal; Alertus also offers tailored training by video conference or in person. | NetSupport advertises human support Monday to Friday from 9am to 5pm across global time zones, plus free online training. |
| Targeting | Users can target alerts by map location, preset groups, Active Directory or LDAP, subscribed mobile lists, buildings, or functional areas. | Recipients may be selected by users, devices, departments, Active Directory groups, IP ranges or all connected computers. |
Plans
Alertus Unified Mass Notification
- Alertus Unified Mass NotificationPriced on request
NetSupport Notify
- Free trialFree
- Basic$2, paid once
- Custom licencePriced on request
- Perpetual or subscription licencePriced on request
In their own words
Alertus Unified Mass Notification
Alertus Unified Mass Notification brings facility, network, outdoor, and personal or mobile alerts into one platform. Organizations can reach endpoints such as IP speakers, Alert Beacons, strobes, desktops, VoIP phones, digital signage, and mobile apps, alongside text and email integrations. Alerts can be targeted by map location, preset groups, directory membership, subscribed mobile lists, buildings, or functional areas. Activation options include panic buttons, desktop activators, VoIP phones, and mobile applications. The system provides alert histories, recipient acknowledgements, device status, membership reports, daily system health digests, and event dashboards. Alertus lists integrations with Microsoft Teams, Slack, Google Chat, and existing facility and notification systems. It provides SOAP and REST APIs and supports inbound CAP and FEMA IPAWS alerts. Deployment can be on-premise or cloud-hosted. Alertus says it does not provide its own text or email service; those distributions use third-party providers or a customer's SMTP server. Pricing is on request. The product serves education, industrial, corporate, healthcare, government, and military sectors.
NetSupport Notify
NetSupport Notify sends one-way internal alerts for organisations and schools, from routine communications to emergency notices. Senders can target particular users, departments, devices, or all computers, with support for up to 10,000 users across multiple sites. Alerts can be sent immediately, scheduled for a specific or recurring time, and tracked for delivery and acknowledgement. Administrators can trigger pre-configured emergency messages with a hotkey combination. Notifications can use an organisation’s branding, logo, fonts, colours, and sounds. The product integrates with Microsoft Active Directory and offers a browser-based notification template and COM object for existing systems. teamSOS responders can trigger takeover notifications to users and digital signage. Access controls include security codes, user-defined accounts, and security keys; multiple Notification Servers can provide a fallback for Agent connections. The server and desktop Console run on Windows, while Agents are listed for Windows, macOS, ChromeOS, and Linux. The 30-day trial supports up to 50 devices, includes all features, and requires no credit card. Pricing is available on request.